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Report: #1346657

Complaint Review: Great Lakes Service II - Addison Illinois

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  • Reported By: Robert — Illinois USA
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  • Great Lakes Service II 562 S Vista Addison, Illinois USA

Great Lakes Service II aka Great Lakes Towing THEY WILL RAISE THE PRICE ON YOU FOR NO REASON Addison Illinois

*REBUTTAL Owner of company: Happy New Year and God Bless !!

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Great Lakes Service is the worst shop I have ever seen in my career. I was quoted one price, $345 to replace the oxygen sensor in my car and I gave the ok. When I arrive to pick up my vehicle, the bill is $1,440. I told the receptionist no this is not agreed upon and she said Dino the owner has said that is the bill and it will not change. I asked to speak to Dino and he wont pick up.

I asked when he would be in the next day and I show up at the time and Dino lies to me and says they only quoted the $345 for the repair and the extra $1,000+ is the diagnostic charge to find out the oxygen sensor in my car is bad. I told him I already knew that and had told his mechanic that and Dino told me to f*** off and if I want to pay I can or he will keep my car and put a lien on it and sell it. 

I read their reviews online now and I realize they do this to everyone. AVOID

This report was posted on Ripoff Report on 12/30/2016 09:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/great-lakes-service-ii/addison-illinois-60101/great-lakes-service-ii-aka-great-lakes-towing-they-will-raise-the-price-on-you-for-no-rea-1346657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Happy New Year and God Bless !!

AUTHOR: Dean - (USA)

POSTED: Friday, January 06, 2017

The contents of this article are totaly false and this incident never occured.This is a hoax and this article should be removed.Please show proof that this repair was done at my shop and I will refund your money right away.Furthermore my shop is a semi trailer repair facility and towing company and we would never work on personal vehicles.

I have been in business for 23 yeears and have a great reputation with large commercial fleet companies that trust me and my employees to maintain,tow,store,rebuild their equipment.

 

 

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