Complaint Review: Greatcarsandtrucks.com - Calgary Alberta
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- Author Confirmed
- Greatcarsandtrucks.com 2710-17th.Ave S.E, Unit 518 Calgary, Alberta Canada
- Phone:
- Web:
- Category: Auto Dealers
Greatcarsandtrucks.com - vehiclesforsale.ca ripoff Another Victim to their so called moneny back scam Calgary Alberta
*Author of original report: Received my refund!....After 2 years.
*Consumer Comment: E-mail I got from the Better Business Bureau today
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I'm another Victim of thier moneny back scam. We did follow ALL the requested rules and almost 2 years later still no refund.
I thought I would just post my complaint to the BBB here.
Also here is the reports on this company from the BBB
BBB CASE#: 1141780
Complaint filed by: Tony
Consumer Info
NAME: Tony
EMAIL:
Complaint filed against: Great Cars and Trucks.com (More)
Business Info
NAME: Great Cars and Trucks.com
BBB MEMBER: NO
CONTACT: Craig McMorran
ADDRESS: 221- #2- 3012 -17th Ave SE Calgary
Calgary, AB T2A 0P9
LOCATION INVOLVED: 3515 - 32 Street NE, Unit 201
Calgary, AB T1Y 5Y9
PHONE: 403 210-2277
FAX: 403 444-9406
Website:greatcarsandtrucks.com
Complaint status: Inform Business of Complaint
Activity
Date Activity Description
04/17/2006 Inform Business of Complaint
04/17/2006 Send Acknowledgement to Consumer
04/17/2006 Complaint Validated by BBB Operator
04/13/2006 Complaint Received by BBB
Case Description: FYI Great cars and trucks is not out of business as stated in your report. In fact they are very... (More) FYI Great cars and trucks is not out of business as stated in your report. In fact they are very much open for business. I pretended to be an interested customer and they were very friendly and willing to take my money and made the false statement I would get a refund if not sold in 90 days.
Here is the contact phone number.
Contact GreatcarsandTrucks.com
Tel: 1-866-672-2305
My complaint is as follows
Won't return calls about the guarantee money refund.We have followed all their requests for the refund and still no response.
The list number for my car was 7994
I do have copies of the notarized form dated back in may 4th of 2004 and vehicle's registration as requested.
I have mailed them ,phoned them and e-mailed them and no response.
Category: Guarantee or Warranty Issues
Case opened date: 2006-04-17
Case closed date:
Desired Resolution: I would like my refund of $50.00 plus tax as I did follow all the terms of the guarantee
Tony
London, Ontario
Canada
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 04/20/2006 02:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greatcarsandtruckscom/calgary-alberta-t2a-0p6/greatcarsandtruckscom-vehiclesforsaleca-ripoff-another-victim-to-their-so-called-mone-187718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Received my refund!....After 2 years.
AUTHOR: Tony - (Canada)
SUBMITTED: Friday, July 14, 2006
I filled out the refund form may 4th of 2004 with all the proper paperwork and in the time alloted and after two years of e-mailing ,phoning ,fileing with the B.B.B. and posting on several websites about my experience with this company I actually got a refund check from them this week! No letter or response just a check. Strange but hey persistence paid off!.
#1 Consumer Comment
E-mail I got from the Better Business Bureau today
AUTHOR: Tony - (Canada)
SUBMITTED: Thursday, April 20, 2006
Mr. Capp,
We have 179 complaints about this company and so we are well aware of the problems you describe. We are not the government or the police and so we cannot take further action than aske the co. to return your money. We are a reporting agency and a non-profit. You should approach the Provincial Gvt. 877-427-4088. This company has had an unsatisfactory rating fhere or quite a while and so the public can see that and evaluate if they stilll wish to do business with the company. There have also been articles and features about them so that the public can be informed about their business practices.
Anne Gannon
Trade Practices
Better Business Bureau of Southern Alberta
Phone: 403-531-8682
Fax: 403-640-2514
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