Complaint Review: Greater Cleveland Regional Transit Authority - Cleveland Ohio
- Greater Cleveland Regional Transit Authority 1240 West 6 Street Cleveland, Ohio USA
- Phone: 216 566 5100 x 5218
- Web: riderta.com
- Category: City Buses
Greater Cleveland Regional Transit Authority GCRTA, RTA, Regional Transit Authority, Joseph Calabreese, Michael York, Kathy Eaton (triskett Garage Supervisor) Subdefective customer service, Cleveland Ohio
*General Comment: An Idustry Insider Comments
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
NO accountability, Coaches routinely taken off their routes, No contingency plan for breakdowns or driver shortages, Riders must wait one hour or more more when coaches are removed fromo cirulation, NO evening/weekend service where it's needed most, Service slashed where needed most, Funds go toward cosmetic renovations instead of rider services, Drivers are rude, ignorant, and indifferent in refusing to answer rider questions or provide information about the routes they're driving, General corruption, RTA is self-insured, An RTA driver mowed down a rider in Lakewood, Ohio with no consequences, Drivers engage in physical altercations several times each year
This is the e'mail I sent to the General Manager at the Greater Cleveland Regional Transit Authority regarding two incidents that happened in one day of tryingto get from Pint A to Point B using RTA. The driver's name was Jerry, and his Operator Number was 101402:
This report was posted on Ripoff Report on 01/16/2016 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greater-cleveland-regional-transit-authority/cleveland-ohio-44113/greater-cleveland-regional-transit-authority-gcrta-rta-regional-transit-authority-jose-1280472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 General Comment
An Idustry Insider Comments
AUTHOR: Bubba Lee - (Canada)
SUBMITTED: Thursday, June 23, 2016
Way back in time (Before Power Steering) I spent 6 weeks as a Transit Driver. Not for this outfit, but the experience is important.
1st You are what is called a "route rider". Route Riders can be really annoying. They want to sit on the bus at turn around where the driver is supposed to get his Coffee/Smoke/Bathroom break. If there is a person on the bus, it can not be left UN-attended. NO BREAK MAKES DRIVER GRUMPY.
Then route riders tend too learn the "Rules" to the letter and complain if the bus driver takes one hand off the wheel to scratch his nose. That complaint got one of my Probationary driver classmates fired.
A little humorous definition: A group of Crows is called a Murder of Crows. A Group of Bus Drivers is called a Complaint.
Bus drivers do not want you to hear the gossip and complaining they do when alone, if you loop the end you prevent that highly dysfunctional, inflammatory socialization.
2nd It really is a rule you are not allowed to "Loop" end and back the route. Its a rule to prevent homeless from sleeping on buses and such.
3rd Bus drivers do a "Hand Over" and Training briefings that passengers are not allowed to hear. You by being there may have interfered with that.
Finally please seperate your anger at the management and the drivers. Driver complaints really screw up a drivers employment and income. Management like dispatch, they are on salary.
By the way, I passed my 120 hour probation and quit. I am just not suited to drive city bus.
Advertisers above have met our
strict standards for business conduct.