Report: #1398214

Complaint Review: Green Dot Platinum

  • Submitted: Wed, September 06, 2017
  • Updated: Wed, September 06, 2017
  • Reported By: Melissa — Chicago Illinois USA
  • Green Dot Platinum

    Internet
    USA

Green Dot Platinum Loaded my entire check onto new visa and they have no record they said it is a companywide problem they cannot tell me where my 400 dollars is when it will be loaded onto my card. They cannot give me anytime frame. They would not give me a corporate number and walgreens cannot refund me my money either. They knew about this issue since earlier the same day I reloaded and they did not issue any warning or put a stop to there customers reloading. Internet

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I loaded 400 dollars to my green dot visa platinum card at walgreens. It was suppossed to load within 15 minutes its now been over 24 hours customer service does not know where my money is they will not credit me my funds. They will not give me a time frame as to when my money will be available. They flat out told me they do not know anything and are not allowed to tell me anything other than they will fwd my info to a supervisor and I spoke to several supervisors already and they won't give me any info. I'm livid I want my money That was my entire check! I have bills due!!!

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This report was posted on Ripoff Report on 09/06/2017 10:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/green-dot-platinum/internet/green-dot-platinum-loaded-my-entire-check-onto-new-visa-and-they-have-no-record-they-said-1398214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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