• Report: #660002
Complaint Review:

Green Mattress Factory

  • Submitted: Tue, November 09, 2010
  • Updated: Tue, November 09, 2010

  • Reported By: bostonpatriot — United States of America
Green Mattress Factory
Internet United States of America

Green Mattress Factory greenmattressfactory Exchange layers as often as needed. Right, if you can afford the shipping that they don't tell you about. Internet

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We got the bed. Fine. We were told that if the layers were too soft or too firm, that we could exchange them as many times as needed until we got just the right firmness -- no charge. NOT. The top layer is too soft. After spending a small fortune on a mattress we now have to pay an additional $75 for the "no-charge" exchange. Of course it's for shipping "both ways." Gee. Thanks. And if we need to exchange another layer? It's $75 a pop. I'm disgusted. We wouldn't have bought the bed had we known; we're thinking of returning the whole thing.

This report was posted on Ripoff Report on 11/09/2010 12:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/green-mattress-factory/internet/green-mattress-factory-greenmattressfactory-exchange-layers-as-often-as-needed-right-if-660002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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