Report: #949025

Complaint Review: Green Tech Imaging

  • Submitted: Mon, October 01, 2012
  • Updated: Mon, October 01, 2012
  • Reported By: SR — Orlando Florida United States of America
  • Green Tech Imaging
    PO Box 7909
    United States of America

Green Tech Imaging Extended Use Toner Rip Off Internet

Show customers why they should trust your business over your competitors...

Received cold call in April 2012 asking if I'd like to try a Premium Compatible Extended Use toner cartridge for our Brother HL-2280DW laser printer.  I would then get 2 more in a month.  That was OK.

Ever other month I get calls says the next 3 are ready to ship. I said I only okayed 3.  They replied I agreed to the reduced price that is only available when ordered in bulk and they spread them out over 4 months.  Asked for copy of contract that I supposedly agreed to this and never received.

I am now being forced to purchase 4 more that will finish this "contract".  I've spent $1010.13 for 6 toners and 4 60XL cartridges, that I was able to exchange for the toners, plus small miscellaneous office supplies like post-its and pens that they just "throw in" but charge us for.  In addition, they also charge $38 in shipping for every 2 toners.  For a few dollars more I can buy a toner at the local Staples store.

I have just placed a call to them stating I'm not purchasing 4 more 60XLs.  I will except 2 to bring total to 12 and no more.  Was told they would refer my order back to the sales person.  I have yet to see the "contract" or purchase plan requiring us to buy 12 items to get a bulk item rate.  (If this was really the case, why were we able to buy HP 60XL cartidges instead of toners for one order)

This is company is a total rip off and after today all calls will be screened and declined.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 10/01/2012 08:44 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.