Report: #101244

Complaint Review: Green Tree Financial - Conseco

  • Submitted: Thu, July 29, 2004
  • Updated: Fri, July 30, 2004
  • Reported By: three rivers Michigan
  • Green Tree Financial - Conseco
    Po Box 6172
    Rapid City, South Dakota

Show customers why they should trust your business over your competitors...

They call us when we are only one day late. we lost our jobs just before winter and called to let them know and we didn't know if we would be able to pay nov. payment on time it depended on when i started receiving my unimployment check. they said tuff s@#$ get it to us on time or we will forclose. we have never missed a payment and this is how we get treated for being late.

Since then i have gotten a job and i am paying them what i can each week. but thats still not good enough for them all of the rest of our bills have not been paid because we send ot all to them. we get calls from them 15 times a day a each time is a different person i wish they would stop i am only making half of what i use to and that doesn't cover it at all please make them stop.

Brian & tina
three rivers, Michigan
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This report was posted on Ripoff Report on 07/29/2004 03:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Depending on what state you live in it maybe totally illegal for them to reposs if you are only 30 days behind

AUTHOR: Deb - (U.S.A.)

This might help you a bit. You should be receiving notices from GreenTree that your account is past due. These notices are coming from what is considered your "local" branch. Call that number and insist in talking with the Branch Manager. These individuals are usually a little bit more understanding and helpful. We have gone through the same thing as you are going through, just under different circumstances. The biggest problem with them is that their collectors do not update the information that you give them. Depending on what state you live in it maybe totally illegal for them to reposs if you are only 30 days behind. Here in VA you must be 90 days behind. We have had to "remind" them of this law many a time. Talk to the branch manager, calmly and with respect. We did this and got great headway with our situation and got the phone calls dropped to a few a day and now we tell them to check with the branch manager Mr. XXX and they then are not nasty. Try that approach and see if that helps at all. The next step is to report them to the FTC. They are not a Federally insured bank so no one else can help.

Try the Branch manager first.

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