Green Web Properties Condomman Have yet to receive product. company fails to return emails, calls or even provide me with a tracking # after I payed extra for tracking and insurance Bakersfield, California

I ordered an itemfrom condomman.comon December 9th with a priority 5-7 day shipping & insurance upgradeand it is now December 23rd and I have yet to even receive a tracking number. I have sent emails and called them multiple times and no one ever answers the phone. I left a message on their answering machine and none of my inquiries have been returned. I ordered this as a gift and was really hoping to have this in time for the holidays but after reading reviews of the site (more than 90% negative) the prospects look grim. I'm out almost $100 now and feel ripped off so I'm getting ready to call my bank if I don't hear back from these guys very shortly.