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Report: #1387582

Complaint Review: Greendot - Nationwide

  • Submitted:
  • Updated:
  • Reported By: T. Smith — Louisville Tennessee USA
  • Author Not Confirmed What's this?
  • Why?
  • Greendot Nationwide USA

Greendot Visa U.S.A Inc Fraud of Greendot Nationwide

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I have used Greendot card for a couple years now when ordering products online.  I had a bad situation with my bank card one time after ordering a pizza from Dominoes. The boy working the phone took my credit card information when I made a delivery order and ran up a bunch of charges and drained my bank account. I have since started using Greendot.  Ive never had any issues until today.  I received my permantent card and I went to activate it and for some reason my card had a security block placed on it.  I have a $400 balance on my greendot card and I want my money.  The guy that I called spoke very poor englich, which was very agravating.  Then once I finally got him to undetsand my dilemma he told me it would be 3 to 5 days, I asked him, why couldnt I give him my security pin number and answer the security questions that I set up when I activated the temp card.  He was very rude and said that greendot doesnt even have to give me my money back, that they can keep my card on hold permenately. What's up with this?  Is this true?  How can a prepaid credit card company keep my money  After reading other complaints by others on this website, it seems that 3 to 5 days never comes.   

This report was posted on Ripoff Report on 07/23/2017 11:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/greendot/nationwide/greendot-visa-usa-inc-fraud-of-greendot-nationwide-1387582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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