• Report: #811442
Complaint Review:

greentech imaging

  • Submitted: Mon, December 19, 2011
  • Updated: Mon, December 19, 2011

  • Reported By: Pete_789 — Arlington Virginia United States of America
greentech imaging
PO Box 7909, Porter Ranch, CA Porter Ranch, California United States of America

greentech imaging Allstate Imaging Free Toner Trial = GOTCHA NOW PAY US OR ELSE Porter Ranch, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

- a cold call for a free 30 day no obligation toner trial to prove they could save us money on toner; return the unused product if not happy; they made it sound like no big deal

- nothing in writing, no confirmation email, no instructions on how to send the toner back, no indication of what happens if you DON'T send the toner back - just a box with 3 cartridges

- NOTE: their toner is priced at $125 (comparable online price is $30) PLUS $65 shipping - seriously? I can ship about 100 lbs of whatever for $65 at UPS retail prices - 15 lbs of toner and packaging probably cost them $20 to ship

- the $125 toner lasted as long as a $30 cartridge - maybe less for all we could tell

- we waited for instructions but got an invoice for $436 instead - seriously? for 3 toner cartridges that I can get at office depot for $80 each and $30 each online?

- called them, was told to return the unused product - they had UPS pick it up AFTER I insisted which SEEMED like a classy resolution

- got another bill for the $125 cartridge we didn't return (becuase it ran out and we disposed of it). What do MOST people do with a toner cartridge when done? Trash or recycle, right?

- they said "unless we could find the used cartridge and send it back, we owed them $125 becuase we used toner that we didn't pay for". They then played a recording of the sales call to prove that we agreed to the trial. Who records phone calls like that? Very sketchy.

SUMMARY: sell a product that has value at a fair price - don't us the Trojan Horse method of getting a product in somebody's door and them billing them outrageous amounts later

This report was posted on Ripoff Report on 12/19/2011 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/greentech-imaging/porter-ranch-california-91327/greentech-imaging-allstate-imaging-free-toner-trial-gotcha-now-pay-us-or-else-porter-ran-811442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on greentech imaging

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?