• Report: #478579
Complaint Review:

GreenTree Data/OAN Services, Inc.

  • Submitted: Tue, August 11, 2009
  • Updated: Tue, August 11, 2009

  • Reported By:Rochester New York
GreenTree Data/OAN Services, Inc.
billview.com/oan/ Internet U.S.A.

GreenTree Data, GreenTree Data/OAN Services, Inc. Fraudulent chagres on Telephone Bill Somewhere In California Internet

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I got my Fronter telephone bill with two new charges. One was from Key Voicemail and the other from GreenTree Data. I supposedly agreed to a trial service that led to a paid service for Voicemail. "Voicemail"? I have an answering machine and hardly use my home phone.

When I tried to resolve the issue, I had to call Fronter, who told me to call ESBI (a services company) who in turn connected me to GreenTree Data/Key Voicemail. I felt like I was playing 'find the queen'. When I finally got ahold of Key Voicemail I spoke to 'Ernest'.

As I explained to Ernest that I never signed up for the service, he told me about the benefits of Key Voicemail. I repeatedly said that I wanted to find out how and why I was charged for the service when I did not order it. Ernerst then became very nasty and told me that if I wanted to have the service cancelled I need to say "cancel my service". We went back and forth until I finally relented and asked to cancel the service, although I did not request it. I never got an explanation on how I got signed up for the service.

I called back Frontier and was told that if I wanted to block 3rd party billing they would add it to my account (For an extra $2+/month). It seems like no one could help me. It seems like since the economic downturn, everyone is looking for a peice of the pie no matter what they need to do.

Rochester, New York

This report was posted on Ripoff Report on 08/11/2009 04:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/greentree-dataoan-services-inc/internet/greentree-data-greentree-dataoan-services-inc-fraudulent-chagres-on-telephone-bill-som-478579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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