• Report: #951122
Complaint Review:

GreenTree Servicing

  • Submitted: Fri, October 05, 2012
  • Updated: Fri, October 05, 2012

  • Reported By: Baby Boomer — Florissant Missouri United States of America
GreenTree Servicing
Internet United States of America

GreenTree Servicing Revenges is Mine, Internet

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Here's a good one for the Greentree Servicing,LLC CSR Dummies. Selling my home had a great buyer to offered me more then the appraisal price.  Everything was going great until the title search. Good old Greentree had a lien on the house from a 2nd mortgage. Note: I paid them off through a Chapter 13 several years ago. 

Let me get to the good stuff, their customer service is the worse I have ever encountered.  Tried to negotiate with them offering them the proceeds that would have gone to me $15,453 the original 2nd mortgage loan was $ 27,000. People do the math, are they crazy or what?  I would walk away with zero which was okay I would have been released from the 1st and 2nd mortgage and start a new life in another city.

Those crazy people in collections said No!  You have to file a Short Sale with us, we want all our money or pay the $15,453 before you close and we will release the lien.  Have you ever tried to get one of their supervisors for any kind of help?  Don't do it the supervisor/mangers are worse then their subordinates.  The manager told me "What did I tell you and what did the CSR tell you" the next thing I heard silence, the manager just transferred me to the Short Sale Department.

I told them under no circumstances was I filing for a Short Sale with Greentree; if it was any other mortgage company I would have considered it.  Well the bottom line is I chose to walk away. Yep, after all these years I chose foreclosure.  They can sell the house on the courthouse stairs!  Revenge is mine!  Greentree won't get a dime.  Chapter 13 taught me how to live without credit cards, everything paid in cash.  It wasn't bad at all kept me from getting into trouble.  I pray for all of their customers I know well how they talk to you, how they treat you like dirt over the phone.  I know you all are struggling and would not make such high cris decision as I did, Being a old school baby boomer you burn me I burn you back!  That's how much I absolutely hate GreenTree.  They pushed the envelope I tore it up! 

This report was posted on Ripoff Report on 10/05/2012 04:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/greentree-servicing/internet/greentree-servicing-revenges-is-mine-internet-951122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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