• Report: #869948
Complaint Review:

Greyhound Bus Line

  • Submitted: Tue, April 17, 2012
  • Updated: Tue, April 17, 2012

  • Reported By: GWS — Niskayuna New York USA
Greyhound Bus Line
Internet United States of America

Greyhound Bus Line Telephone Service Fees Internet, Internet

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I booked a trip to New York City last night, and was told that the total fee would be $37.00.  After checking my card I could see that I had been charged $47.00.  I called back and was told that the extra $10 was a 'service fee' for booking over the phone.  This was NEVER revealed by the booking agent, and thus seems like a scam to me.  I checked the web site --(Buy tickets over the phone. U.S. customers who call our toll-free number 1-800-231-2222 may purchase tickets using a credit card.) ---and there is nothing about paying a fee for telephone purchases.  Beware .... a scam.

This report was posted on Ripoff Report on 04/17/2012 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/greyhound-bus-line/internet/greyhound-bus-line-telephone-service-fees-internet-internet-869948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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