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Report: #148732

Complaint Review: Greyhound Bus - Internet Nationwide

  • Submitted:
  • Updated:
  • Reported By: Northern Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Greyhound Bus greyhound.com Nationwide U.S.A.

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Greyhound is a piece of work.

Getting on the bus in Georgia on one occassion, they sold more tickets than there were seats... how hard was it for them to count? The remaining people who wouldnt fit had a choice to be put on the next bus out an hour later, or greyhound would put them on the full bus and pay them 25$ to stand in the aisle until the next stop 2 hours away. So we drive off and here were 4 people crouching in the aisle for 2 hours getting thrown around. How safe is that?

On another trip the bus was late getting into the Baltimore station, and my connecting bus was already gone. Needless to say the bus driver wouldnt call ahead and ask that everyone's connecting buses wait til we get there. This was 7 PM and the next bus to my destination didnt leave til the next morning. The bus station wasnt open 24 hours so I was stuck renting the cheapest room on JULY 4, close by for a whopping 120$. If I hadn't of had that money on me, I would have had to sleep on the street. Thanks greyhound

Nicole
Northern, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 07/06/2005 03:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greyhound-bus/nationwide/greyhound-bus-ripoff-nationwide-148732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
13Consumer
0Employee/Owner

#13 Consumer Suggestion

More people are refusing the airlines since 911. Greyhound has many upscale travelers who could afford to go first class.

AUTHOR: Paul - (U.S.A.)

POSTED: Monday, December 18, 2006

Many people think of bus travel as being only for the poor.

Not so.

It's also for the people who want the convenience of curb service. The bus stops a few miles from your house. If you didn't have luggage to carry, you could walk home.

The airport? Well, it's far away.

When something does go wrong, you stand a better chance of survival on the bus.

Plus, the security precautions are minimal on the bus. Nobody asks you to undress in any way. Nobody goes through your stuff. Except outside Vegas, one time. That place is like lunatic central.

In comparison to the airlines, the bus is pretty much minimum hassle. Plus, way safer. Plus, cheaper. Plus, easier.

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#12 Consumer Comment

On standing in the aisles

AUTHOR: Rhonda - (U.S.A.)

POSTED: Monday, December 18, 2006

You would think that the bus driver could get pulled over for a traffic violaion for having either too many people on the bus or for having people standing on the bus, wouldn't you?? I guess carrier enforcement/highway patrol was out for donuts that day. lol

I had a similar situation happen. I was taking my kids to FL for a summer visitation. I live in SD. The trip down to FL went fine, so I thought the trip back would be no problem. The first bus back was an hour late. I had problems all the way back, some places tried to say it was my fault I missed the bus and weren't going to try to get me on busses back to SD, UNTIL I argued and talked to managers and had them look up what busses I had taken and find the late one.

I had a 6 hour layover putting my return about a day later than it should have been. I don't know if I'll ever do the bus thing again. I had a 50/50 experience with them. If I do it won't be cross country like that, it'll be more local, like a state away or something. I'm just glad it happend on the way back (when I was by myself) instead of the way there when I had the kids with me.

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#11 Consumer Comment

On standing in the aisles

AUTHOR: Rhonda - (U.S.A.)

POSTED: Monday, December 18, 2006

You would think that the bus driver could get pulled over for a traffic violaion for having either too many people on the bus or for having people standing on the bus, wouldn't you?? I guess carrier enforcement/highway patrol was out for donuts that day. lol

I had a similar situation happen. I was taking my kids to FL for a summer visitation. I live in SD. The trip down to FL went fine, so I thought the trip back would be no problem. The first bus back was an hour late. I had problems all the way back, some places tried to say it was my fault I missed the bus and weren't going to try to get me on busses back to SD, UNTIL I argued and talked to managers and had them look up what busses I had taken and find the late one.

I had a 6 hour layover putting my return about a day later than it should have been. I don't know if I'll ever do the bus thing again. I had a 50/50 experience with them. If I do it won't be cross country like that, it'll be more local, like a state away or something. I'm just glad it happend on the way back (when I was by myself) instead of the way there when I had the kids with me.

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#10 Consumer Comment

On standing in the aisles

AUTHOR: Rhonda - (U.S.A.)

POSTED: Monday, December 18, 2006

You would think that the bus driver could get pulled over for a traffic violaion for having either too many people on the bus or for having people standing on the bus, wouldn't you?? I guess carrier enforcement/highway patrol was out for donuts that day. lol

I had a similar situation happen. I was taking my kids to FL for a summer visitation. I live in SD. The trip down to FL went fine, so I thought the trip back would be no problem. The first bus back was an hour late. I had problems all the way back, some places tried to say it was my fault I missed the bus and weren't going to try to get me on busses back to SD, UNTIL I argued and talked to managers and had them look up what busses I had taken and find the late one.

I had a 6 hour layover putting my return about a day later than it should have been. I don't know if I'll ever do the bus thing again. I had a 50/50 experience with them. If I do it won't be cross country like that, it'll be more local, like a state away or something. I'm just glad it happend on the way back (when I was by myself) instead of the way there when I had the kids with me.

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#9 Consumer Comment

On standing in the aisles

AUTHOR: Rhonda - (U.S.A.)

POSTED: Monday, December 18, 2006

You would think that the bus driver could get pulled over for a traffic violaion for having either too many people on the bus or for having people standing on the bus, wouldn't you?? I guess carrier enforcement/highway patrol was out for donuts that day. lol

I had a similar situation happen. I was taking my kids to FL for a summer visitation. I live in SD. The trip down to FL went fine, so I thought the trip back would be no problem. The first bus back was an hour late. I had problems all the way back, some places tried to say it was my fault I missed the bus and weren't going to try to get me on busses back to SD, UNTIL I argued and talked to managers and had them look up what busses I had taken and find the late one.

I had a 6 hour layover putting my return about a day later than it should have been. I don't know if I'll ever do the bus thing again. I had a 50/50 experience with them. If I do it won't be cross country like that, it'll be more local, like a state away or something. I'm just glad it happend on the way back (when I was by myself) instead of the way there when I had the kids with me.

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#8 UPDATE EX-employee responds

Re: Greyhound Bus Nationwide

AUTHOR: Paul - (U.S.A.)

POSTED: Tuesday, August 09, 2005

Here's a couple of tips to remember the next time something like this happens.

1. Assuming you're in a depot, ask for the Depot Manager, or the Senior Agent if the Depot Manager isn't available.

2. Immediately after your trip, send a complaint via email to ifsr@greyhound.com outlining your problem, and the specific remedy you're seeking

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#7 Consumer Suggestion

Agreed, surface road travel is far more dangerous than flying, according to the numbers.

AUTHOR: Paul - (U.S.A.)

POSTED: Friday, July 08, 2005

My fear has many illogical components, I know.

You're right, as a truck driver, I stood a much greater chance of either falling asleep and dying, or being crushed to death in an accident while I was wide awake.

Many drivers die in this exact way. It's a dangerous career.

The only rational explanation I can offer is the instinctive fear of heights.

Plus, the sensational media coverage surrounding major accidents. When does a car crash make headlines? That has a tendency to alter one's perception of reality.

Plus, I understand how the average American does their job. Many people decide to let things go when they are good enough as opposed to correct.

In addition, the airlines are in financial trouble now. They simply don't have the money for extensive overhauls. Fuel is all they can afford.

So far, I've managed to remain earthbound. Hopefully, I'll be able to live out the rest of my life that way.

Wal-Mart heir John Walton died Monday when his ultralight aircraft crashed after taking off from an airport in Jackson, Wyoming

That just goes to show you, all the money in the world doesn't allow you to cheat death.

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#6 Consumer Comment

Here's a stat for you Patrick

AUTHOR: Robert - (U.S.A.)

POSTED: Friday, July 08, 2005

I know a guy back home in NC who has been hit by lightning 3 times. His name is Steve Marshburn. I have never met anyone who has been in 3 airplane crashes. Just a statistic you might like to have.

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#5 Consumer Comment

I understand Paul. absolutely refuse to set foot on an airplane

AUTHOR: Patrick - (U.S.A.)

POSTED: Friday, July 08, 2005

Paul,

I understand your affinity for flying. A large number of people in this country absolutely refuse to set foot on an airplane, especially after 9/11.

Since you were a truck driver, I would think you would agree that the roads in this country (especially in California) are much more dangerous than the skies.

In 22 years of driving, I have been in 5 major traffic collisions. In my flying career (which includes having taken flight lessons and being on an aircrew in my 6 years in the Air Force) I have had none.

A few more stats and I'm done.

You are more likely to be struck by lightning (1 in 25,000 chance) than by being in a plane crash.

Most aircraft incidents do not result in any deaths (same as with car crashes).

Frankly, I can't wait until someone invents a matter transporter like in Star Trek.

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#4 Consumer Suggestion

I'm just afraid of the planes. Statistically, they may have the edge in safety.

AUTHOR: Paul - (U.S.A.)

POSTED: Thursday, July 07, 2005

Of course, when something does go badly wrong, it always results in a horrible death for the people on board.

I guess if I had to choose, I'd rather be in an accident at ground level than falling out of the sky from 35,000 feet.

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#3 Consumer Comment

Safety Who cares

AUTHOR: Jason - (U.S.A.)

POSTED: Thursday, July 07, 2005

Who cares about safety... When it's your time, it's your time. You could die in a major traffic accident driving your own car, die in a bus wreck on Greyhound, plane crash on the airlines, train wreck on Amtrack... Choke on a Cheeto on your couch...On and on and on

The surprising thing about Nicole's complaint was how odd it seemed that you could easily substitute "US Airways" or "American Airlines" or any other airline for "Greyhound" and it still works.

Bus travel would have to suck, but I did think they were at least a little better than airlines.

I definately do not agree with the sitting in the aisle portion, although, if I were in that situation I would have plopped my butt in the aisle.

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#2 Consumer Comment

I'm surprised Paul. statistics say you are far less likely to die using air travel

AUTHOR: Patrick - (U.S.A.)

POSTED: Thursday, July 07, 2005

Paul,

Generally, I agree with most of what you have to say on all the reports here, but this time I'm surprised at you. Even you should know that statistics say you are far less likely to die using air travel than any other mode of transportation available. There are far fewer factors to create problems.

Just made my annual trip back to Florida for vacation. Used Southwest Airlines. Trip couldn't have gone any better. Most of the planes we were on were the newer versions of the 737. The only delays we experience were due to bad weather in Orlando.

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#1 Consumer Suggestion

I wouldn't travel any other way. With the airline, you stand a chance of getting killed on your trip.

AUTHOR: Paul - (U.S.A.)

POSTED: Wednesday, July 06, 2005

Yeah, greyhound has some problems. I agree with you.

Full busses. Packed busses. No doubt.

In your case, you could have gone on to an open terminal instead of getting off in Baltimore. That way, you sit inside until the next bus comes. Of course, first time users wouldn't know that. The driver should have suggested it.

It's a hard way to travel. You sit in a seat for 3 days.

But, you know, I always feel safer in a bus. If I ever tried to get on a plane, I think I would freak out. You just know a part is gonna bust off. The maintenance is so bad. They don't make any money. Nothing gets fixed. Same junk planes that were made before I was born.

The only way that I would ever get on a commercial flight is if I was dying of cancer or something. That way, what would I have to lose? A day? A week?

But, even then, you still have to go through security. They treat you like absolute trash. You know, I don't care if I am dying or not, I won't spend my last days of life letting some security freak treat me like garbage.

Easy to see why I won't fly. Too scary. Way, way too humiliating. And, don't even get me started on the ticket buying hassles.

Trust me, if you value your life, go greyhound. The airline are like a freakin' crapshoot.

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