Report: #1004688

Complaint Review: GripGo

  • Submitted: Mon, January 28, 2013
  • Updated: Fri, February 01, 2013
  • Reported By: countryblonde — walton Kentucky United States of America
  • GripGo

    United States of America

GripGo cell phone holder for automobile "DO NOT ORDER" Seems like great product for Iphones, but you order, they prompt you for xtra's, you click no thanks, they dont let you see your cart & walla.. I have an $89 bill for a 9.95 item + 14.9 Internet

*Consumer Suggestion: Protect yourself from over charges when buying online

Show customers why they should trust your business over your competitors...

My husband & I were ver excited to order this for our Iphones. I ordered 1 for 9.95 & a second for free with 14.95 S+H. I kept being prompted for extra items that I clicked no thanks on. I had my CC charged $88.98. You are not able to see your cart until after the order is submitted. I immediately try to call the company & am told its too soon to call back in 6 hours after their system updates. I then start trying to call & I am on hold gor 12-15 minutes. Then 20-25 minutes, then the line goes dead. I feel so ripped off. I hope others can learn from my mistake. I will take it up with my CC company I guess.;-(
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This report was posted on Ripoff Report on 01/28/2013 09:31 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Protect yourself from over charges when buying online

AUTHOR: LS - (United States of America)

It seems that your experience with Gripgo mirrors that of other consumers. Unfortunately, there are many companies out there who utilize "prompting" tactics to get the consumer to continue adding more items to their shopping cart, often without even realizing it.

My shopping experience was different, and it has been with all these other companies for a long time now. I have been using "ShopSafe" or "Virtual Credit Card" for many years; the names of this feature vary depending on the issuing Bank. These "credit cards" are virtual #s generated randomly from your real credit card, but you are able to set both, an expiration date, and an amount limit. Does not get any better than, that does it?

For example, when I purchased the original offer of GripGo I calculated the $14.95 + $7.95 for S&H, plus a another $7.95 for the S&H of the second "Free" GripGo. The total came upt to less than $31.- which is the maximum amount where I limited my virtual credit card number. And guess what? That is all that GripGo will get from me....

I strongly recommend to those of you who are online/phone shoppers, to contact your credit card issuing bank to see if they offer such service.

It is FREE! and you can always go back online and close that number. It is "safety in a gift box"... (not literally, though...)

The best part? Once that number is used by a single merchant, it may not be used by anyone else! So, no worries about potentially sneaky employees or internet hackers trying to steal your number. They will not be able to charge anything to that credit card number....Sweet!
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