Report: #1397667

Complaint Review: Groupon

  • Submitted: Sun, September 03, 2017
  • Updated: Sun, September 03, 2017
  • Reported By: Not Happy — Dallas Texas USA
  • Groupon

    Internet
    USA

Groupon Won't Refund - Company out of business Dallas, Texas Internet **Author of this Report is NOT CONFIRMED**

Show customers why they should trust your business over your competitors...

April 2017 Purchased two groupons for pet grooming for $130

called to redeem and owner stated that truck is broken and need to come by his office

called again numerous times, and voice mail box is full

June 24th Notified Groupon that could use groupon as company is out of business

Response from Groupon "I truly wish to help you with this situation, unfortunately this Groupon passed 3-day cancellation window and we didn't receive any updates from the business, hence we are unable to cancel this order for a refund or for a credit. However, if you want me to escalate this issue again to the concerned department to check this issue I can do that.?"

I asked to escalate and Groupon does not provide phone # for customer support

Groupon handles all compliants via email offshore and say they are sorry. They took my $ and recieved nothing in return & i want it back.

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This report was posted on Ripoff Report on 09/03/2017 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/groupon/internet/groupon-wont-refund-company-out-of-business-dallas-texas-internet-author-of-this-rep-1397667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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