• Report: #993285
Complaint Review:


  • Submitted: Tue, January 08, 2013
  • Updated: Tue, January 08, 2013

  • Reported By: Alison — Wheat Ridge Colorado United States of America
Internet United States of America

groupon.com GROUPON Company refuses to refund overcharge, even though it was their mistake, Internet

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I purchased four tickets to the Denver Stock Show from Groupon.  Two days later, I saw that they had chanred my bank account twice.  I emailed three times and got no response.  When I called the company, I was told that becasue I hadn't noticed it and called within 24 hours, I was stuck with the purchase.  This was not my mistake.  I did not press the submit button twice or anything like that.  The customer service person seemed to take delight in telling me no, they will not refund the money.  I will never purchase from this web site again, and I hope they o out of business because of their terrible customer service.

This report was posted on Ripoff Report on 01/08/2013 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/grouponcom/internet/grouponcom-groupon-company-refuses-to-refund-overcharge-even-though-it-was-their-mistake-993285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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