Complaint Review: Grumbine's RV
Grumbine's RV Beware of this Dealership, Could care less about there Customers, Harrisburg, Pennsylvania
*REBUTTAL Individual responds: And Now What Really Happened ! !
*UPDATE Employee: TRUE ACCOUNT OF TRANSACTION W/ SUPPORTING DOCUMENTS!
*UPDATE Employee: VERY FALSE REPORTING BY THIS INDIVIDUAL!!!
my hope is that somone will read this and be willing to do somthing about this.
on november 22nd 2010 i was browsing on ebay and ran across a listing for a used rv for sale i am disabled and receive ssi so i don't have very much income and i was looking for somthing that maybe i could afford it was a 1979 coachmen rv so i bid on it and won the auction at $2175.00 now keep in mine i did not expect much for this price so i drive from west virginia to the dealership in pa about 3 to 4 hours away i got there around 5pm it was just starting to get dark so the salesman meets me inside and the saleslady there wants to take care of the paperwork and i said i would like to take a peek at the rv and the salesman takes me outside to it.
the thing to keep in mine here is that i already agreed to buy it when i won the auction on ebay this is the rules of ebay so i step up in to the rv and it feels like iam walking on a sponge soaked with water i look up and the ceilings have been replaced and are now drooping and falling down there was no mention of this in the listing and no mention of the floors being weak and very soft so i started it up and my god the exhaust is leaking very bad and so loud you could not hear yourself talk and this thing was bone dry on gas in there description of this rv there was no mention of this or any pictures showing these problems also i noticed when the salesmen was backing up to park it that the tail lights were all goofed up
they did mention in there listing that there was no generator in fact i did find a generator so to me that shows me how much attention was payed to listing this rv the listing on ebay is all i have to go on if the dealerships listing is not truthful or if they are notdisclosing problems that is grounds for a disbute for item not as described and that is against ebay rules so i have know choice but to carry thru with my obligation to purchase this rv and after doing so in my opinon this rv is not safe for the road so i leave it at the dealership and on the way back i was so upset from being screwed over by there false and misleading description of this thing that i called ebay on the phone and told them i wanted this transaction stopped and that i would get in touch with the dealership and inform them of it
so i called them the next day and ask them in a polite manner if they would please refund my money and they could keep $90 of it to pay there ebay fees and they flat out refused now this is a dealership that sells 60 and 70 thousand dollar rvs and has many chains of stores around the world and they are that greedy that they would refuse even a partial refund this just blew my mind it just shows the kind of world that we live in when a muti million dollar outfit refuses a refund of $2100 there is not other word for this but wrong
so i did what i thought was best to get myself out of this and i list this thing on ebay and i tell all that i know of the problems this thing have but i could not get it sold even at $1800 dollars and on top of that the dealership is now claiming that they will start charging me storage for this thing so i keep relisting it on ebay and i finally sold it for $1600 dollars and paided ebay $85.00 for letting me do that the person i sold it too is aware of all the problems that i was able to find in my short visit there and they were included in my listing as they should have been when the dealership listed it
so today i sent a request of payment from the dealership thru paypal in the amount of $590.00 again they refused this is the amount i loss on the sale payed 2175 plus tags and tax total of $2190sold for 1600 i lost$590.00 not counting my gas for driving up there and the hassle they have caused me since the purchaseall because they are such a bunch of dishonest and uncaring people with millions of dollars who go around ripping people like me off...oh and by the way i am rich also i receive $674.00 a month to live on and i would not treat my worst enemy the way they have me
This report was posted on Ripoff Report on 01/07/2011 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/grumbines-rv/harrisburg-pennsylvania-17112/grumbines-rv-beware-of-this-dealership-could-care-less-about-there-customers-harrisbu-680007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: