• Report: #672273
Complaint Review:

Grupo Cerra

  • Submitted: Thu, December 16, 2010
  • Updated: Thu, December 16, 2010

  • Reported By: Nick — Levittown Pennsylvania United States of America
Grupo Cerra
15866 Main St La Puente, California United States of America

Grupo Cerra Cerra Perfumes Company promised to send name brand perfumes, but sent unknown perfumes that were pure alcohol and had no fragrance. All smelled the same, terrible. La Puente, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

My wife, a spanish speaker, saw the advertisement for Cerra Perfumes (i..e. Grupo Cerra) on UniVision, a spanish speaking TV station. She wanted to order the perfumes and then sell them for a profit. I then ordered the perfumes, 24 bottles in a box, and paid $288.00 by money order.

After the perfumes arrived bu UPS, the box contained none of the name brands that were promised to her per the phone representative or the catalog. As she sampled a few of them, she smelled that they were just pure alcohol and had no fragrance. In fact they smelled terrible, far worst than just cheap perfume. They were completely unusable, an unabashed rip-off.

After discovering that she had received unusable merchandise, she contacted the company by phone for a reimbursement and was told that someone from customer service would call her, but no one ever did. The customer service number itself does not even accept messages, it has a recording that says 'no more messages are accepted'. Since the company does not offer any resolution and has performed a complete rip-off, I am writing to you for a possible resolution in this matter.




This report was posted on Ripoff Report on 12/16/2010 12:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/grupo-cerra/la-puente-california-91744/grupo-cerra-cerra-perfumes-company-promised-to-send-name-brand-perfumes-but-sent-unknown-672273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Grupo Cerra

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?