Report: #894631

Complaint Review: Guardsman Furniture Protection

  • Submitted: Fri, June 08, 2012
  • Updated: Fri, June 08, 2012
  • Reported By: JD — Frisco Texas United States of America
  • Guardsman Furniture Protection
    P.O. Box 88010
    Grand Rapids, Michigan
    United States of America

Guardsman Furniture Protection Reported claim for minor damage to table by maid. Denial of claim stated claim was not received within 5 days, and maid is not covered by policy. Their policy is worthless, don't be duped. Grand Rapids, Michigan

Show customers why they should trust your business over your competitors...

Weirs Furniture Store recommended that I buy damage protection insurance for dining room and breakfast room tables I bought. A week or so after purchase a maid scratched the one of the table tops, which we believe can be fixed inexpensively. I filed a claim with Guardsman and they replied that I did not file within the time limitation of the agreement (5 days only allowed, didn't know that, and it took more than 5 days to get the forms to file!), and that a maid is an independent contractor (I assured them I have no contract of any nature with the maid) and therefore not covered.  Maids are not bonded, do not carry insurance, and such events are the reason I bought the insurance. I spoke with them and their only reply was "We are sorry". They are not near as sorry as I am. Don't buy Guardsman. They are well named, as they are a man that guards against paying for all claim. My rating: -10 on a scale of 0 to 10 (yes, that is minus 10!).
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 06/08/2012 07:20 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.