• Report: #994703
Complaint Review:

Guardsman Furniture Warranty

  • Submitted: Thu, January 10, 2013
  • Updated: Thu, January 10, 2013

  • Reported By: Kelly — amherst New York United States of America
Guardsman Furniture Warranty
PO 88010 Grand Rapids, Michigan United States of America

Guardsman Furniture Warranty Scam, Rip-off, Lots of fine print makes NOTHING covered under warranty Grand Rapids, Michigan

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Guardsman denied BOTH my claims to clean my $2500 sectional.  Why? The first claim was 1 day late. "All claims must be made within 10 days of stain." However it was one of the customer service reps who gave me the wrong info making me one day late.

2nd time I was denied was because the new stain which was on a different cushion is considered "an accumulation of stains" because the couch is one unit and it doesn't matter if the stain is on a different cushion because there is still a stain on the other cushion and it's the same couch. I know- doesn't make sense. So if I want the new stain cleaned, I need to first get the one that was denied cleaned by an outside company. Then I need to submit proof that it was cleaned. Oh, but by then, the 2nd stain is over 10 days old so I'm out of luck.  I am starting to get angry at the store that talked me into getting it!  Are they all in this together?

This report was posted on Ripoff Report on 01/10/2013 02:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/guardsman-furniture-warranty/grand-rapids-michigan-49518/guardsman-furniture-warranty-scam-rip-off-lots-of-fine-print-makes-nothing-covered-unde-994703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Guardsman Furniture Warranty

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?