• Report: #692846
Complaint Review:


  • Submitted: Wed, February 09, 2011
  • Updated: Wed, February 09, 2011

  • Reported By: LOUIS dE vICO — WEEKI WACHEE Florida United States of America
P.O. BOX 88010 GRAND RAPIDS MI 49518-0010 GRAND RAPIDS, Michigan United States of America


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took out a warranty with guardian for furniture i purchased at havertys in port richey fl.  the couch frame is broken and fabric tearing.  i reported this to guardian, filled out a form and sent it in.  they denied the claim because they said  they do not cover these damages, and the date i wrote in was wrong.  it had to be 5 days notice of damages.  i wrote in the wrong date,and they denied the claim totally.  i spoke with several supervisors who were rude, arrogant and nasty to me, as were their representatives.  they did not want to hear anything at all from me.  this company is a total rip-off!!!!  they claim they do not cover fabric damages, pillows for the couch, or the frame!!  what else is there to a couch?  do not take out a warranty with haverty furniture at allcosts!!!

This report was posted on Ripoff Report on 02/09/2011 06:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/guardsman/grand-rapids-michigan-49518/guardsman-guardsman-furniture-warranty-denied-claim-to-pepair-broken-furniture-grand-rapid-692846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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