• Report: #1092584
Complaint Review:


  • Submitted: Thu, October 17, 2013
  • Updated: Thu, October 17, 2013

  • Reported By: Sharon — Newington Connecticut

Guardsman/Valspar Ripoff by Guardsman/Valspar GRAND RAPIDS, CT

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 I purchased a lovely sectional from Bassett Furniture in Newington, CT (very expensive).  I also purchased a GUARDSMAN Furniture Protection Plan at the same time in February 2012.

I submitted a claim to GUARDSMAN because I have some spots on my furniture.  They wanted to know the origin but I wasn't sure - not being sure whether it was pet stain or a food stain makes my claim - DENIED.  WHAT ELSE CAN THE STAINS BE...THEY ARE PLAYING GAMES WITH WORDS SO THEY CAN DENY claims and keep my $249.99.  I even spoke with a supervisor to no avail. 

I told them after this discussion that the stains were either pet or food stains and they said not being sure of origin disqualifies my claim - DENIED.


This report was posted on Ripoff Report on 10/17/2013 09:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/guardsmanvalspar/grand-rapids-michigan-49518-0010/guardsmanvalspar-ripoff-by-guardsmanvalspar-grand-rapids-ct-1092584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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