Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1384005

Complaint Review: Guild Mortgage Crystal Tatum - Rockwall Texas

  • Submitted:
  • Updated:
  • Reported By: Caddo — Dallas Texas USA
  • Author Confirmed What's this?
  • Why?
  • Guild Mortgage Crystal Tatum 2882 Ridge Rd Rockwall, Texas USA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been dealing with this problem for months.  The problem is branch manager Crystal Tatum at Guild Mortgage in Rockwall, Texas.  She has messed up my loan paperwork so many times and missed or is late to most of our appointments.  We both live in Rockwall and know alot of the same people in this small town.  

She is a (((REDACTED))) at community events. She makes racist comments while her trashy husband makes racist jokes while sucking on his (((REDACTED))) pipe.  He does not work at Guild Mortgage but he is always hanging around there,(((REDACTED))), and making stupid racist jokes.  I have seem him 3 times at Guild while I was there to meet with Crystal or someone in the office.  One time, he actually hanged around in the room as we were trying to conduct business.  Everyone in town gossips how racist and trashy they are.

Anyways, even after putting up with all of this, they still manage not to get my basic paperwork done correctly and now Crystal is getting snippy with me.  I can't believe how rude she has become, espeically since I told her I was taking my business elsewhere.  She has cost me over $8,000 and hours of my time.  And she knows it.  I asked to speak to her supervisor to complain and she said "the buck stops with her" since she is the "president of guild mortgage rockwall". 

She's a liar.  I looked it up. SHe is the local branch manager. Guild Mortgage is a big company with locations all over the country.  She is not the president.  I even spoke with a few realtors who told me not to work with Guild Mortgage because of Crystal. 

I spoke with a lawyer, but they are saying it would cost more in legal fees than what she owes me.  They recommended I contact the BBB and write reviews online, which I am doing.  I am also going to file this in small claims court here in Texas.  

I hope ther potential customers read this before wasting their time and money at the Rockwall Guild Mortgage office. Don't let what happened to me happen to you.

This report was posted on Ripoff Report on 07/08/2017 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/guild-mortgage-crystal-tatum/rockwall-texas-75032/guild-mortgage-crystal-tatum-crystal-tatum-at-guild-mortgage-is-a-lying-racist-drunkard-1384005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
2Employee/Owner

#4 Consumer Comment

Report is valid. Crystal has been fired and that Guild Mortgage office closed.

AUTHOR: Tonya - (United States)

POSTED: Tuesday, March 05, 2019

That Guild Mortgage office in Rockwall has been closed and Crystal Flath Tatum has been fired.

You can confirm this by going to the address or trying to call that office (or call their Corporate headquarters). If you search online, it shows Crystal's office is permanently closed.

Crystal claims to be working for Caliber Home Loans as a consultant now.

Crystal has been slammed by coworkers and employees on glassdoor and iratemyboss. 

Her and her husband are all over the internet in sex scandals and business scams. Check out thedirty and cheaterreport. 

And we found her husband's mugshot. He is a felon. Convicted for drugs, dwi, and other crimes. And we found her court cases online in Dallas and Rockwall counties. I have no idea how any mortgage company would hire her. There is no way she can pass a real background check. 

 

Respond to this report!
What's this?

#3 REBUTTAL Individual responds

Response to Negative comments

AUTHOR: Crystal - (United States)

POSTED: Monday, August 27, 2018

Tom--You know nothing about any type of circumstance of who I am or done any type of business with.  For all I know, you are disguising yourself just as Ashley Nicole Oppermann.  If you decide you want to be a person of stature and contact me personally, my phone number is all over the internet and I am easy to contact.  I conduct business in a legal fashion and I have many reviews that are completely positive.  Maybe it would be a good idea for you to meet me face to face and state the accusations you feel justified and determine who is the fraud here. Contact the FBI?  With what kind of information would you have?  I haven't done anything illegal, unjust or untrue!  Too bad you have to hid behind a ripoff report when you haven't done any type of business with me!

 

Respond to this report!
What's this?

#2 Consumer Comment

Report above likely accurate

AUTHOR: Tom - (United States)

POSTED: Monday, August 13, 2018

my son had recent busuiness with this person at guild. During his loan application Crystall was appearently fired. I attempted to go with him to the branch office this morning and they appear to have ceased operations. Office is closed and appears most of the furnture moved out. I concur with original report many mistakes made by this individual.

appears guild has a generally poor reputation with customers nationed wide. This is likely not an isolated incident. Fbi take notice...

Respond to this report!
What's this?

#1 REBUTTAL Individual responds

Caddo posing as Ashley n Oppermann

AUTHOR: Crystal - (United States)

POSTED: Sunday, August 05, 2018

The accusations in this report are completely false. I had nothing to do with Caddo per se Ashley oppermann coming into my office to fill out a loan application run credit get any type of loan estimate or anything because they were not buying a home. This is a personal Vendetta due to an affair with my husband. Because he did not choose her therefore she has come back on social media and public entities slandering and defaming my name. Stating these public views socially displays the inadequate character of a human going so low to demonstrate their own evil.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now