Report: #974650

Complaint Review: GURU.COM

  • Submitted: Tue, November 27, 2012
  • Updated: Tue, November 27, 2012
  • Reported By: Adam — Dallas Texas United States of America

    Pittsburgh, Pennsylvania
    United States of America

GURU.COM Indi Gugliani - CEO Allow clients to abuse Vendors and collect Vendor fees with no support or protection Pittsburgh, Pennsylvania

*Author of original report: Furthermore...

Show customers why they should trust your business over your competitors...

Have been a long term Guru Vendor provider and closed out almost 50 projects successfully over 3 years with no real problems. 

Had a client who wanted business planning done who stated they had all market research and financial planning done.   Later on client revealed they had no data prepared and they wanted that section of the work completed for free.  When I refused to complete the work for free he became foul mouthed and made a physical threat against me.  

Reported to GURU and send all correspondence.  When I informed the client I would not deal with him anymore GURU stated that I had been too harsh and despite already completing 50% of the work that was paid for up front, asked me to refund the client which I refused.  

The client then posted negative feedback against me stating my company/employer, my university degree were fakes and was not a real company (despite guru having our EIN so we can do 1040 work) and that no work had been completed despite sending copies of analysis and spreadsheet work beyond the 50% mark to GURU to verify that. 

I contested the comment and GURU stated that I can pay to have it removed but will not remove it as it is policy.  Furthermore their representative Joe stated I swore at the client by stating the clients emails to myself were threatening and 'childish'.    I emailed CEO Indir Gugliani stating my company wanted the comment removed as it was defamatory and he did not even have the courtesy to reply.  So in short they have taken thousands of dollars in commissions and fees from our company and allow defamatory statements posted on their website against our company as as advertising board to hurt our company's future earnings and will not do anything to help their own long-term vendors.   Additionally, their employee Jason also stated when we threatened with legal action to remove the comment that our company was a fake company and we could not support our charges against    

Lastly, it turned out that the client was actually operating under a fake name so GURU do not even validate their clients credentials. 

GURU is a sham/scam and should be avoided at all costs. 

The CEO is only interested in collecting fees from Vendors (very steep fees) and providing no protection from clients, even from threats of violence. 
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This report was posted on Ripoff Report on 11/27/2012 05:41 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report


AUTHOR: - ()

Since that posting, GURU.COM contacted our company to tell us that the client had used a fraudlent credit card and asked us to repay GURU.COM for the entire value of the lost sum.

Apparently its in the terms and conditions that if you perform work for GURU and the front end client pays by fraudlent means, the vendor is supposed to reimburse GURU.COM and also provide the work to GURU for free. 

GURU.COM are scumbags. 

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