Guthy-Renker continually gives me problems! One year ago, I ordered
Proactiv Solution, I tried it and was allergic to the ingredients. I
sent it back, got my refund, and I thought that was it. WRONG! I
started to receive annoying phone calls, trying to get me to buy more.
I also received pamphlets from Proactiv in the mail.
Getting off their mailing list is a torture! I called the Customer
Service number SO many times, I can't count anymore. Each time, they
said that I was off the list, and wouldn't receive any more mailings.
WRONG AGAIN! It's been eight + months of calling their support number,
and the Guthy-Renker Corporate Office number (760-773-9022) trying to
get off their stupid mailing list. Renee, an agent in the Corporate
Office has been "helping" me in the last four months, and I'm still
receiving pamphlets in the mail for the Proactiv! She said that the
Guthy-Renker IT Department is looking into it and will take care of it
once and for all. WRONG AGAIN, AGAIN! Although Renee has been kind and
patient with me, MY PATIENCE with GR is about to the end. I HAD IT WITH
So in conclusion, I would NOT recommend that ANYONE to order from
Guthy-Renker. Their "Customer Service" is a complete joke and a lie,
and the Corporate Office hasn't helped me much either. DO NOT ORDER
FROM GUTHY-RENKER, or you'll be sorry! I wish I NEVER would have
ordered Proactiv in the first place, I never really needed it anyway.
So BEWARE of marketing tactics, once they get you in, it's hard to get