Jeez, where do I begin. The fact is, is that after 4 years of resolving my issue with this aggressive mail-order company I'm still not done with them!
Just the other day I recieved an e-mail from RJM acquisitions stating that they bought debt (failed payment) from Guthy-Renker in the amount of $49.95.
In the e-mail it clearly states that the failed payment was from 2009, today is March 21 2013. O.k., so you see where I'm coming from? How can I argue my case against the debt when the case is long closed and resolved. At least it was in my opinion.
Trying very hard to recall, I remember something about their free trial service. I periodically made payments that came very few months or so. In turn these paid into a shipment quarterly. I made faithful payments, and not 1 problem occurred until I tried to cancel. When I did try to cancel they tried to make sure this would not open. First the lady on the phone suggested that I could not cancel now because I already made 1 of 3 of payments for the new shipment. She said If I cancelled now, the $30 or so that was paid in would be non-refundable. So I suggested I pay the balance and receive the last shipment. This is what I did, account closed. And from then on I continued to buy the product from the mail-kiosks so that I could better manage my supply.
Yet here we are, 4 years down the line, and somehow Guthy-Renker manages to sell NON-EXISTENT DEBT!
Even if you like Pro-Activ like I do, NEVER buy from them online. Your personal information will never be safe from that day on.