Report: #977815

Complaint Review: Guthy Renker

  • Submitted: Tue, December 04, 2012
  • Updated: Tue, December 04, 2012
  • Reported By: Steve — Lincoln Nebraska United States of America
  • Guthy Renker

    Internet
    United States of America

Guthy Renker unauthorized charge appeared on my visa debit statement, unable to resolve by phone, had to refute charge with bank Internet

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An unauthorized $34.14 charge appeared on my bank statement as:

VISA PURCHASE GRC*WEN BY CHAZ DEAN 800-7281103 CA US.
I had made no purchase nor received any product.

I called the 800 number but was only able to leave a message.

Four times.

The party would not explain how they got my account number nor were they refunding.

They indicated the ship to address was Canada, not my address, and unlike most reputable dealers, shipped to an address other than the cardholders.

I filed a dispute with my bank, cancelled the Visa card, and requested a new one.
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This report was posted on Ripoff Report on 12/04/2012 10:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/guthy-renker/internet/guthy-renker-unauthorized-charge-appeared-on-my-visa-debit-statement-unable-to-resolve-b-977815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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