Complaint Review: H AND R BLOCK BANK - KANSAS CITY Missouri
- H AND R BLOCK BANK KANSAS CITY, Missouri U.S.A.
- Phone: 816-8543000
- Web:
- Category: Income Tax Service
H AND R BLOCK BANK HOLDING MY TAX REFUND SINCE JAN 25TH 2008. CANT SEEM TO FIND MY MONEY KANSAS CITY Missouri
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I have an hr block emerald card that I have been using for one year now. I received it last year when hr did my taxes. Since then I have had my employer deposit my paycheck to this card all year ( i have a personalized card with my name on it) this year I did my taxes on turbo tax free file and opted to have the refund deposited to this same account that my paycheck has been deposited to all year.. before I did this transaction I called and asked the rep at hr if this was okay and she said yes. The irs has deposited the funds to thier bank and they have not deposited the funds to my emerald card account. The reps say they cant help me because they did not do my taxes.
Nobody seems to know where my refund is. I have been on hold so much that I dont know who else to call. They keep brushing me off because they did not do my taxes. the poin of the matter is my return was completed by the irs. I have spoken to them several times, verified the account number and routing numbers. One rep even told me that the irs has been lying to people about depositing the money into peoples accounts. I truly believe that my refund is lost in their system of they are holding the money. they should not be holding my refund because I dont owe them anything I filed for free. I dont understand how they had no problem receiving my paycheck and applying it to my emerald card but they cant seem to apply my refund to my emerald card. IWANTMYMONEYNOW!
Iwantmymoneynow!
CHESAPEAKE, Virginia
U.S.A.
This report was posted on Ripoff Report on 01/31/2008 06:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/h-and-r-block-bank/kansas-city-missouri/h-and-r-block-bank-holding-my-tax-refund-since-jan-25th-2008-cant-seem-to-find-my-money-k-305025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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