Complaint Review: H H Gregg Ocala FL
H H Gregg Ultra Bad - NO customer service - Sofa (Ashley Furniture) fell apart, no replacement only 6 months of repairs Ocala Florida
H H Gregg
Purchased sofa (Ashley Furniture MFG) -- within a couple of months sofa mechanism broke -- it's taken over 6 months of continuous phone calls and repairs and sofa is still a piece of junk. No replacement sofa allowed because HH Gregg's 30-day store policy.
Price of this piece of junk was $1,200. Our problem is we still have to pay off balance for something that we cannot use.
H H Gregg, Ocala, FL, manager said sorry about that but store has nothing to do with repairs/replacement. His attitude was ... don't bother us, could care less, call the repair number and good bye --very poor manager. How did he get his job anyway.
Will Never buy from H H Gregg again!
This report was posted on Ripoff Report on 06/10/2014 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/h-h-gregg-ocala-fl/nationwide/h-h-gregg-ultra-bad-no-customer-service-sofa-ashley-furniture-fell-apart-no-repla-1153514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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