• Report: #1153514
Complaint Review:

H H Gregg Ocala FL

  • Submitted: Tue, June 10, 2014
  • Updated: Tue, June 10, 2014

  • Reported By: rocky — citrus springs Florida
H H Gregg Ocala FL
Nationwide USA

H H Gregg Ultra Bad - NO customer service - Sofa (Ashley Furniture) fell apart, no replacement only 6 months of repairs Ocala Florida

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H H Gregg

Purchased sofa (Ashley Furniture MFG) -- within a couple of months sofa mechanism broke -- it's taken over 6 months of continuous phone calls and repairs and sofa is still a piece of junk.  No replacement sofa allowed because HH Gregg's 30-day store policy.

Price of this piece of junk was $1,200.  Our problem is we still have to pay off balance for something that we cannot use. 

H H Gregg, Ocala, FL, manager said sorry about that but store has nothing to do with repairs/replacement.  His attitude was ... don't bother us, could care less, call the repair number and good bye --very poor manager.  How did he get his job anyway.

Will Never buy from H H Gregg again!

This report was posted on Ripoff Report on 06/10/2014 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/h-h-gregg-ocala-fl/nationwide/h-h-gregg-ultra-bad-no-customer-service-sofa-ashley-furniture-fell-apart-no-repla-1153514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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