Report: #1381214

Complaint Review: Haband

  • Submitted: Sun, June 25, 2017
  • Updated: Sun, June 25, 2017
  • Reported By: WAJMo — West Allis Wisconsin USA
  • Haband

    Nationwide
    USA

Haband Charging late fees after cancelled credit card Nationwide

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While helping my 91 year old mother on January 2, 2017 complete her bills because she had been sick, I came across a bill to Haband for $14.97.  I asked her what this was for and she said somehow she got a Haband credit card after placing a couple orders but that's what they charge her every month.  At that time I told her that was ridiculous, she doesn't make many purchases and I called 1-855-226-7051 and spoke with a person and said we wanted to cancel this card.  The date due for this $14.97 was January 17, 2017 which left plenty of time in our minds.  I was assured the card would be cancelled and hung up.  Unfortunately, I did not write down the person's name I talked to.  She now is up to owing $66.88, $20.97 in fees charged in the July statement and if this isn't paid by July 12th she will be charged a $37 late fee.  It's sad to be charged this amount when a card has been cancelled.  She has also received a letter from Comenity Capital Bank stating they looked into her missing payment after her request.  She didn't make a request to look for a missing payment because she didn't make a payment on a card she cancelled.

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This report was posted on Ripoff Report on 06/25/2017 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/haband/nationwide/haband-charging-late-fees-after-cancelled-credit-card-nationwide-1381214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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