Report: #1126909

Complaint Review: HABAND

  • Submitted: Thu, February 27, 2014
  • Updated: Thu, February 27, 2014
  • Reported By: bob — ASHEVILLE North Carolina
  • HABAND

    , Pennsylvania
    USA

HABAND DECEPTIVE TRADE PRACTICE Pennsylvania

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Haband is a mens mail order catalog for mens clothing and shoes.    I placed an order with them on 2/06/2014 for there FIT_FOREVER jeans that were advertised in the catalog for $19.99 per pair.  I ordered three pairs of these jeans and i paid extra for fed ex shipping 0f $6.00 for a total charged to my credit card of $69.97.   this catalog offer included FREE SHIPPING on anything ordered from them.    I received the order from them on 2/10/2014 and found that they were not what as discribed in the catalog.  

FIRST-  an extra four inches in the waist - took them to a seamtress and she was able to measure only two extra inches in the waist.   SECOND- the legs were cut to large.  THIRD - the lenght was too long.   I sent them back by there return label marked defective and sent them back on 2/11/2014 for a FULL REFUND to credit my account.    iI received an e-mail from them saying that my account has been credited $59.97 on 2/25/2014.    

FIRST, POOR CUSTOMER SERVICE ON THERE PART, FALSE ADVERTISING ABOUT THESE JEANS AND TO BE CHARGED FOR SHIPPING CHARGES TO RETURN THERE DEFECTIVE PRODUCT WHEN THERE CATALOG SAYS "FREE SHIPPING"   SORRY, I DON'T UNDERSTAND THIS AT ALL.     MY ADVICE - DON'T DO BUSINESS WITH THIS COMPANY.

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This report was posted on Ripoff Report on 02/27/2014 04:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/haband/pennsylvania/haband-deceptive-trade-practice-pennsylvania-1126909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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