Complaint Review: Haines and Krieger - Las Vegas Nevada
- Haines and Krieger 8985 S. Eastern Ave., Ste. #130 Las Vegas, Nevada United States of America
- Phone: 702 880-5554
- Web: http://hainesandkrieger.com/
- Category: Loan Modification
Haines and Krieger DO NOT HIRE THEM, DO NOT USE THEM Las Vegas, Nevada
*Author of original report: Do what I'm doing
*General Comment: I feel your pain!
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I did all the work. I did all the faxing except for the first round of faxes they sent that were missing requested documents. I've re-fax these missing documents and after finding out they weren't making the calls they said they would, I started calling the bank for the updates myself.
For their part Haines and Krieger has lost documents, left out documents that were supposed to be faxed to the bank, dodged my calls and lied to me about what they were doing for my money.
I finally called the bank myself and asked if they kept a call log and/or fax log. Yes they do and their logs reflected very few interactions with Haines and Krieger. Certainly not $3,000 worth.
After a year (I was inadvertently told this was more like the actual time than the 4-6 months I was promised) I got my modification. It was nowhere near what H&K had told me I was eligible for. I got it without any help from H&K as they had stopped participating in the process months before. Perhaps had they done what they had promised I would have gotten more.
The only way possible that they could have even came close to earning the $3,000 was if they charged for being incompetent and for piling on frustration atop an already frustrating process. They were simply worthless.
This report was posted on Ripoff Report on 06/18/2011 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/haines-and-krieger/las-vegas-nevada-89123/haines-and-krieger-do-not-hire-them-do-not-use-them-las-vegas-nevada-742420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Do what I'm doing
AUTHOR: Taz - (United States of America)
SUBMITTED: Saturday, November 19, 2011
I decided I spent too much money and effort for them to get away with this so I'm filing complaints with:
Channel 13 investigates
13Investigates@KTNV.com or call 702-257-8440
The outfit that licenses them to do modifications:
STATE OF NEVADA
DEPARTMENT OF BUSINESS AND INDUSTRY
DIVISION OF MORTGAGE LENDING
400 W. King Street, Suite 101
Carson City, NV 89703
(775) 684-7060 Fax (775) 684-7061
www.mld.nv.gov
Better Business bureau:
http://www.bbb.org/southern-nevada/business-reviews/attorneys/haines-and-krieger-in-las-vegas-nv-80961
Bar association Complaints:
http://www.nvbar.org/Ethics/file_a_complaint.htm
I recommend that everyone gouged by this company do the same.
#1 General Comment
I feel your pain!
AUTHOR: Randy - (United States of America)
SUBMITTED: Wednesday, August 17, 2011
Never Never Use Haines And Krieger!!
They took my money then would not answer the phone. I got my mod; with the help of the Veterans administration, and the lender! Haines and Krieger did NOTHING for the money! Nothing!
Randolph, Las Vegas
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