• Report: #58049
Complaint Review:


  • Submitted: Thu, May 22, 2003
  • Updated: Thu, May 22, 2003

  • Reported By:McKinney Texas
1200 Montego Way Walnut Creek, California U.S.A.

Half.com unauthorized debit ripoff Walnut Creek California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I received an email on 9-26-02 stating that my credit card would be debited $71.45 within 3 business days for a book that was confirmed but not sold. I had no problem with this.

The problem is that the actual debit was placed on 9-25-02 causing my account to go negative. My bank assessed fees because of this error and I need these fees credited back to my account.

I received this email today with their response:

Thanks for writing back.

Good timing! This issue was resolved just last week. The primary issue our technical teams were looking at was whether or not the emails were sent late. In this case the emails were loaded at one time and sent the following day. This will not occur again.

As far as the fees incurred on your account these will not be replaced by Half.com. I would recommend keeping a reserve in any bank account you use for any activity. This way bounced checks will not be an issue. This is a basic financial suggestion.

I apologize for the time it took to resolve this matter.

McKinney, Texas

This report was posted on Ripoff Report on 05/22/2003 06:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/halfcom/walnut-creek-california-94598/halfcom-unauthorized-debit-ripoff-walnut-creek-california-58049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Half.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.