Complaint Review: Hammacher Schlemmer
Hammacher Schlemmer Deceptive Practices - Do Not Order From Them Fairfield, Ohio
*UPDATE Employee: Response to Customer regarding backorder complaint.
I then ordered the item from a different vendor. On May 15 at 7pm I was called by the CS rep that told me my order was cancelled. She said it was too late, the item was shipped, my account was charged, and I could return it if I wanted when it arrived.
I was very upset. I called the vendor this morning at 9:30am and spoke with a supervisor. She said there was nothing she could do and if I didn't want the item to just return it. Once they received it she would credit my account.
I am now without the use of my money for at least 2 weeks due to their mistake and have to go through the trouble and aggravation of re-sending an item I did not want back to this vendor who now has my money.
I believe I was fraudulently mislead by this vendor in order that I would be forced to accept merchandise I did not want for their benefit and profit.
This report was posted on Ripoff Report on 05/16/2012 07:04 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hammacher-schlemmer/fairfield-ohio-45014/hammacher-schlemmer-deceptive-practices-do-not-order-from-them-fairfield-ohio-883472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: