• Report: #933159
Complaint Review:


  • Submitted: Mon, August 27, 2012
  • Updated: Mon, August 27, 2012

  • Reported By: Natalie — Baconton Georgia United States of America
1965 Lakeshore Dr. Muskegon, Michigan United States of America

HammerX XFactor Sports Fraud Lifetime Guarantee Muskegon, Michigan

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I ordered the HammerX Golf Club for my husband for fathers day 6/12/12 and was pleased at receiving the product 6/16/12.  Just in time for Fathers Day.  My husband was excited, he took the club outside and hit a few balls into his practice net.

My heart sank when the head fell off the club within 30 minutes of practicing.  I called the customer service number given to us to request an immediate replacement.  No one ever answers the phone and are asked by a recording to just leave a detailed message and someone would call us back promptly.  No calls ever received after numerous left messages.

We reported to the BBB and on 8/6/12 the case was closed Unresolved because they called for a reponse and they also could never get a call back.

This report was posted on Ripoff Report on 08/27/2012 10:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hammerx/muskegon-michigan-49441/hammerx-xfactor-sports-fraud-lifetime-guarantee-muskegon-michigan-933159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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