• Report: #893413
Complaint Review:


  • Submitted: Tue, June 05, 2012
  • Updated: Tue, June 05, 2012

  • Reported By: critic14 — Greensboro North Carolina United States of America
1211 John Reed Court City of Industry, California United States of America

HandHelditems.com Slow Shipping Company that thinks all american companies have the weekends off City of Industry, California

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I ordered and item from the company Friday June 1 ,2012 and was sent tracking number same day and figured was shipped as i used to ship and never sent out tracking numbers and i shipped out everyday as long as before closing time and company never disclosed that free ground shipping they use is parcle post which takes 2-8 days. but company should have posted it waas parcel post. i found that out through the postal service and the company i contacted via email and they said would investigate then replied back and said certain procedures to ship which it doesn't take 2 business days to pull and ship orders. i did it everyday and it was just me and the customer service agent said they were off like most american companies. i ordered from them as had A+ rating at better business bureau. i ordered and then i just looked at compalints and have too many issues so shouldn't have that rating and don't waste time filing rebuttals as i won't be notified nor will i see it as i never login and don't care what you all think

This report was posted on Ripoff Report on 06/05/2012 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/handhelditemscom/city-of-industry-california-91745/handhelditemscom-slow-shipping-company-that-thinks-all-american-companies-have-the-weeke-893413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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