Report: #1102210

Complaint Review: Hank Belden's Hospitality Training Institute

  • Submitted: Mon, November 25, 2013
  • Updated: Tue, November 26, 2013
  • Reported By: JayDee — Orlando Florida
  • Hank Belden's Hospitality Training Institute
    1132 W. Granada Blvd.
    Ormond Beach, Florida

Hank Belden's Hospitality Training Institute Revolving door scam bartending school Ormond Beach Florida

*UPDATE Employee ..inside information: Student Rebuttal

Show customers why they should trust your business over your competitors...

 Run away as fast as you can, this school is a revolving door scam.

I attended this bartending "school" and the first 3 classes were interrupted by other students coming in and requesting refunds, or the owner yelling on his phone about quitting students or yelling at bar owners, vendors etc, taking up valuable time that I paid for.
Mind you the "classes" were only 2 hours in length per day four days a week; so time was valuable. The whole school is outdated, the style of teaching is shut up and listen to me, the school and it's owner are a joke.

After the first frustrating week I decided to try again for week two, which had none of the students from the previous week, except for one guy who had been there six months, the class repeated itself from the first week's course outline. His lesson on how to pour beer came in the form of a video from the 80's, If I wanted to learn how to be a bartender via video I would just Youtube bartending (which would have been more productive, and more educational).

The red flags are his attitude in treating unhappy students or customers as they should be called. All he could seem to do is rant about his various encounters, even though the other students and I were in the room awkwardly waiting to continue our convoluted lesson plan of the day, then he has the audacity to ask for a ride to do personal business, completely unprofessional. I gave him a ride the first day where he purchased a $30,000 Toyota truck in CASH. (He guilted me with a sob story, explaining how he does'nt drive due to multiple DUI's and speeding tickets)

I decided to continue onto week two, (though I contemplated asking for a refund), just to see if he could get his act together or if I caught him on a bad week. Week two began with a new batch of suckers and he began to teach the first week's lesson plan AGAIN! By this time I knew the fix was in, this "school" is a revolving door designed to swindle people out of their hard earned money (Some students were on a payment plan, however this option was never offered to me when I signed up he swindled me for 1500 dollars).

I would have been treated better if I were a woman considering he was sweet to the girls in the class, and curt to the men. I inquired as to how to be employed as a bartender his "advice" and I use that term loosely was "go to a bar or restaurant, tell them you'll do anything even wash dishes, just get your foot in the door" I didn't need to pay this "school" for that advice I could have done that on my own, his "school" guaranteed job placement and any bar of choice per Hank, but that was when I was visiting the school so I'm sure that was just more of his ploy to scam money from me.

He was completely unprofessional considering how he yelled and chased people out of the school who were unhappy as I am with his "school" and I use that term loosely. He was uncooperative in refunding my money and left a long listing voicemail threatening me not to step foot in his "school" because some guys did the other day and he pressed charges against them, saying he went to law school (but he's not a lawyer) it was a vague, pathetic attempt to say the least! If your reading this and considering his school, RUN RUN AWAY and save your money, because all this guy will do is ask for personal favors, brag about his past, hit on the women in class and want you to be his chauffeur because he doesn't drive. You have been warned.

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This report was posted on Ripoff Report on 11/25/2013 09:49 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee ..inside information

Student Rebuttal

AUTHOR: KoriTheStudent - (USA)

 I am currently a student at Hank Belden's Hospitality and Bartending School. I could not be happier with the results I've gotten. Hank is a good guy and cares about all his students. I've learned so much and I'm about to start my second week. I've memorized drink recipes, Tricks how to memorize certain recipes, the correct glass to use for each drink, the names of all these glasses, how to build a fan club so I can make the most money to make myself and my boss happy, where certain drinks came from and their ORIGINAL recipes, what certain types of liquor, liqueur, wine ect. are made from, how their made and what makes them different. I've learned the rules of responsible bartending, how to control various situations from having an unhappy customer and fixing the problem to having to cut off a customer off without "ruffling anyone's feathers". Hanks school also helps you find the right the job atmosphere for you. What to look for when your deciding if you may want to work somewhere. I'm so excited to start my second week and see what else Hank's School has to teach me. I'm very happy with my progress in this class and I actually practice being behind a bar and making the drinks so I can feel comfortable and familiar in a bar area. Its hands on witch makes it so much easier for me to reamber things and actually know what im doing. it's a great opportunity for anyone looking to make some good money and have fun. I can't say enough how much I enjoy this school. Well I guess that's all for now. I'll come back and let you all know how my second week at Hank Belden's Hospitality and Bartending School went ♡

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