• Report: #983728
Complaint Review:

Hanover Insurance

  • Submitted: Tue, December 18, 2012
  • Updated: Tue, December 18, 2012

  • Reported By: Anonymous — Lenox Georgia United States of America
Hanover Insurance
440 Lincoln Street Worcester, Massachusetts United States of America

Hanover Insurance Citizens Fraudulent Billing after Policy Cancellation Worcester, Massachusetts

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My monthly EFT insurance premiums for home and auto insurance continued to increase on a regular basis, so I decided to change to State Farm for an annual savings of $400+ with better coverage.

I notified Hanover and my local agent in writing 30 days in advance that I was canceling the policy. After the 30 day period, Hanover still attempted to withdraw funds from my bank account, but since I had alerted the bank in advance, the EFT didn't go through. I received termination notices from Hanover. I thought everything was fine.

I just received a bill from Hanover stating that I owe them $208.35 (which is more than my former monthly premium). The bill is for "cancellation activity" on my account. I have notified them and my former agent in writing that I consider this a fraudulent bill as there is no "earned premium" on these policies. I also notified them that I have no intention for paying this bill. This is insane.

This report was posted on Ripoff Report on 12/18/2012 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hanover-insurance/worcester-massachusetts-01653/hanover-insurance-citizens-fraudulent-billing-after-policy-cancellation-worcester-massach-983728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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