Report: #1138902

Complaint Review: Harker Research company

  • Submitted: Mon, April 14, 2014
  • Updated: Mon, April 14, 2014
  • Reported By: Brittany — clayton North Carolina
  • Harker Research company
    2840 Plaza pl. #350
    Raleigh, North Carolina

Harker Research company SCAM, RIPOFF, NEVER PAY! Raleigh North Carolina

*Author of original report: I finally received payment

*UPDATE Employee: Official Response

Show customers why they should trust your business over your competitors...

  I wasted over 3 hours of my time doing a 5 part research study for this company and never got paid for the work I did. I replied to their post on Craigslist about the job and I had to do a prescreening before anything, just like most legit online jobs. I finished all 5 parts and after completion they promised to write me a check of $40. It has been 3 weeks and they won't respond to any of my calls or e-mails. 

  I did some additional reserch on the company after realizing that they weren't going to pay me, and I'm not the first person they have done this to. This company is known for making people dedicate their precious time to work for them & not paying. I really hope somebody can do something about this.

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Updates & Rebuttals


#1 Author of original report

I finally received payment

AUTHOR: Brittany - ()

As I am looking back at my records I do see that I made the mistake of thinking it had been 3 weeks at the time it had only 2, I do apologize for that. It wasn't till after I filed my reports that I received the check. I also feel that you should disclose the wait-time information for payment with participants prior to having them complete the work for your company.

I also recently completed another research study for this company on oct. 3rd 2014 and didn't receive payment till yesturday (thursday the 30th) It wasn't mailed out until after I messaged Mr.collier and apologized that I had not corrected my 1st statement sooner because I was just noticing his response, and informed him that I would be deleting/updating my reviews and reports upon receiving payment for the work I completed on the 3rd and I am a woman of my word.

I sent him that E-mail on october 27th and my check was post dated for october 28th. When I received my check it was bent and crinkled up, like someone wanted to make sure I couldn't cash it or something. I took a picture of it because I have never received a piece of mail that looked like that before. I asked my mailman the next day thinking maybe some kid walked by and messed with mailbox or something but he said it came from circulation like that, he said he was taken aback by it als

I was having a hard time getting someone to cash the check as it was all bent up, but I was finally able to. So to conclude this update report, I did receive payment the 1st time after making reports & reviews, and finally received payment the 2nd time after contacting Collier of Harker Research (27 days after completion) 

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#2 UPDATE Employee

Official Response

AUTHOR: Collier - ()

It takes between 5 to 10 weeks to receive compensation for completing an online music test.  We use this time to collect additional survey responses, close the study and process payments.  We have been in business for over 20 years and always pay those who complete surveys for us. 

You completed the final section of the Raleigh music test at 10:43 PM on April 4th, 2014.  Nine days later, you filed a complaint with the Better Business Bureau on 4/13/14.  The following day, you posted an additional negative review on  On 4/17/14 you cashed check #3304 for $40.  Therefore, only 14 days passed between the time you completed the survey and received payment.  I respectfully request that you adjust your reviews of Harker Research to include the truth.

Please direct further inquiries in this matter to me directly by calling, 919-954-8300 or emailing .



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