Complaint Review: Harris County Toll Road Authority (HCTRA),
Harris County Toll Road Authority ,HCTRA, Unjustified Charges & Fees HOUSTON TEXAS
*General Comment: Per usual....
I was sent a new license plate by the State of Texas. The State will do this after several years as a replacement for worn or faded plates.
The Harris County Toll Road Authority (HCTRA) is charging a fine because I did not advise them of the new tag number that the State of Texas issued and required me to replace my license plate. My bills are always paid in full, the credit card for auto billing was in good standing, the vehicle is still registered to me, I am still residing at the same address.
The response from HCTRA when requesting that they wave their overcharges was, that it is my civic responsibility to know that I am required to advise them of the license plate change.
This is not about the money…. It is about an abuse of power by the HCTRA just because they can get away with it and with no regards to what is right or wrong. This is the type of abuse of power is about greed is a pile of horse crap.
I wonder how much the company that is collecting tolls fees is chargeing? What is their gross income and net profit each year. How much of each dollar is making into pockets of the contractor who collects fees as an administrative and service fee? What % makes it to maintain the toll road? Has anyone done an audit on the HCTRC? Who is responsable for auditing HCTRA and who do they report to? How is the service contract for collecting tolls awarded?
Where is our money paid to the HCTRA going?
This report was posted on Ripoff Report on 01/21/2017 09:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/harris-county-toll-road-authority-hctra/internet/harris-county-toll-road-authority-hctra-unjustified-charges-amp-fees-houston-texas-1351120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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