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Report: #1201184

Complaint Review: Hawaiian Airlines - Nationwide

  • Submitted:
  • Updated:
  • Reported By: BobM — Los Angeles California
  • Author Not Confirmed What's this?
  • Why?
  • Hawaiian Airlines Nationwide USA

Hawaiian Airlines Hawaiian Airlines tries to rob you out of your credit Honolulu Nationwide

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Their business ethics are highway-robbery. Run, do not walk, away from Hawaiian!

My wife has a credit from a previous cancelled flight. Whenever she calls to rebook the flight, the agents keep her on hold for about half an hour during which the price of the ticket goes up by $500-$700. The operators will also try and charge her a $200 change fee, plus a $50 phone booking fee (you cannot use a previous ticket credit online).

We have tried rebooking for different dates (anywhere between 2-5 months ahead) and the MO is the same: "bare with us", the call center person takes about 10-15 minutes, and then price goes up! And when we've checked, the number of seats available was the same (it is a first class ticket/credit).

This report was posted on Ripoff Report on 01/12/2015 04:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hawaiian-airlines/nationwide/hawaiian-airlines-hawaiian-airlines-tries-to-rob-you-out-of-your-credit-honolulu-nationwi-1201184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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