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Report: #1397918

Complaint Review: HB DIGITAL - Düsseldorf Internet

  • Submitted:
  • Updated:
  • Reported By: MANCALA GROUP — LARNACA Other Cyprus
  • Author Confirmed What's this?
  • Why?
  • HB DIGITAL Wahlerstr. 16 Internet Germany

HB DIGITAL HB-DIGITAL GmbHWahlerstr. 1640472 DüsseldorfDeutschlandmailto:info@hb-digital.de took initial payment of €31.65 then advised they wanted a delivery fee of a €30, we sent the second amount and they advised they couldn't deliver and that they would refund €50 after deduction of €11.65 for their time Düsseldorf Internet

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 i ordered after recomendation from their supplier 2 MAg Box WIFi adaptors which cost €15 each making a total of €30.

Delivery in Europe was free but on receipt of my transfer they advised that they couldn't deliver to Cyprus as it wasn't in Europe without an extra charge of a further €30.

Reluctantly I made the further payment and nothing happened so after 2 months I contacted them and they advised that they were not going to supply and would make a refund of €50 as they would deduct €11.65 for their time waste.

We never accepted this and advised them of the same, they refunded €50 but I want them to refund the balance as they never gave service in any form 

This report was posted on Ripoff Report on 09/05/2017 04:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hb-digital/internet/hb-digital-hb-digital-gmbhwahlerstr-1640472-dsseldorfdeutschlandmailtoinfohb-digital-1397918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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