Complaint Review: HCA Power
HCA Power HCA Garcinia Cambogia They promised verbally as well as on their website that I could try it for $9.95 and cancel before 15 days and they would not charge my card. When I called to cancel they were rude and beligerent. They told me that they would not refund me. I did finally receive my 2nd order and again tried to return unopened for a refund. They refused. Springboro, Ohio Internet
I looked at HCA Power on line and I filled out the form and read everything they had to say about their product. They promised you could try the product for only $9.95 and you could call and cancel anytime within 30 days and you would not be charged more. I started to fill out the online order form however, I changed my mind and decided not to order. A few days later the company called me and asked me if would order. They told me I could cancel within 30 days of purchase. I repeated that back to them before they convinced me to try it. I posted this on my refrigerator and circled the amount of time I had to try it before I needed to send back before they charged me more. When I called the company (10 and 15 days later) they told me I could not cancel. They told me I had to wait for a second shipment. I told them this was not what was told to me by their representative. I was told in a very indifferent way that I would not be allowed to cancel. After I received the order, I didn't open but immediately called the company again and asked where I needed to send my package for a refund. I also reminded them of their "Terms and Conditions" listed on their website and was told it didn't matter because they had sold me on the phone. I reminded them that when their salesperson called me she had promised I could cancel anytime before my 30 days. They refused to work with me. I asked to speak to the superior and she handed the phone to someone else who smugly told me the same thing. I was furious. I called my credit card company and sent them all the info that I had on the internet. I also found several other people that had complained on line. I disputed my charges and I was given back the charge. I am still considering calling the Attorney General to let them know how dishonest this company is.
This report was posted on Ripoff Report on 06/10/2014 04:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hca-power/internet/hca-power-hca-garcinia-cambogia-they-promised-verbally-as-well-as-on-their-website-that-i-1153705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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