• Report: #774995
Complaint Review:


  • Submitted: Fri, September 09, 2011
  • Updated: Fri, September 09, 2011

  • Reported By: WhatUget — Shelton Connecticut USA
3577-A Chamblee Tucker Rd Ste 209 Atlanta GA 30341 Riverton, Utah United States of America

HCG SLENDERIZE HCG Slenderiz !! Never shipped product, Charged My Credit Card over $104.17 AFTER account was cancelled for THEIR failure to deliver Riverton, Utah

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I ordered their "FREE TRIAL" and paid for $4.95 for shipping and handling on August 26th. I received a confirmation and my credit card was charged. On September I called repeatedly throughout the day and could not reach a person.

I sent them an email cancelling the order if had not yet been shipped and they responded with a request for my name and the order number, which I promptly supplied.

Two days later, after no further response, they charged my card $98.22!!

I have demanded they return all my money and they did not respond

Following are the emails and customer service response.

1 attachment (90.8 KB) hcgorder.pdf

Confirmation #1188XX (See Attached)

Dependable Customer Support

Mixx, we will need your customer order i. [continued below]....
.....d number and your full name to process your data. Slenderize, Support 2011/9/6

Dependable Customer Support

Wed 9/07/11 4:45 PM


To: support@hcgslenderize.com

I purchased the free trial on 8/26/11. Today it's 9/06/11 and the product has still not arrived. You charged my card $4.95 for shipping and handling. If it has not shipped yet, I would like to cancel the order and have my $4.95 refunded immediately.

This is mainly because I no longer have confidence in your company to deliver the goods. Also, I have reconsidered the amount you want to charge monthly for the product, which I find to be exorbitant. Please contact me directly at 203.690.2500 as soon as possible.

Mixx ? the Mixx

This report was posted on Ripoff Report on 09/09/2011 07:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hcg-slenderize/riverton-utah-84065/hcg-slenderize-hcg-slenderiz-never-shipped-product-charged-my-credit-card-over-10417-774995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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