HD Projector World Deceptive in every dealing Internet

I know that it looks like a great deal...but RUN, don't walk ... away from this company!
After 3 months of waiting for a replacement bulb, I was finally able to speak to a manager yesterday and I simply asked him if this company is just completely mismanaged or if they had been outright lying to my face for the past 2 months. He then greatly apologized and promised that I would be emailed a tracking number by the next day. 2 days later and I am now told the same thing, tracking number by tomorrow. We have been without the main projector in our sanctuary since April 20th. We had the same issues when we purchased the projectors.

Save yourself months of frustration and pay a real company a little more!

It is now JANUARY 27TH and I would like to provide an update. The order that we received was actually half of our order without the promised $100 refund for our inconvenience. I have been contacted 5 times since James W's post, always to ask the same question, "what was my order number?" I provided this information 3 times and then finally forwarded them the original receipt on December 10th so that they would have all information that may be necessary to complete this 9 month long transaction.
6 weeks later...still no bulb or refund.
My original assessment of this company stands. I will provide an update when the order is actually filled.