Complaint Review: Headblade, Inc. - Culver City California
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- Author Confirmed
- Headblade, Inc. 3623 Eastham Drive Culver City, California U.S.A.
- Phone: 877-427-2067
- Web:
- Category: Credit Card Fraud
Headblade, Inc. Paid extra for three day UPS, company waited 48 hrs to ship. Delivery took 5 business days. Culver City California
*UPDATE Employee: Completly unreasonable customer issued full refund - BBB erased complaint from record
Show customers why they should trust your business over your competitors...
I placed my order on !0/29/2007 at 21:51:49 edt, I selected and paid extra for three day UPS shipping. My order should have been shipped the next day for me to receive order in three days. Company waited two days before shipping. Basically I paid extra for normal shipping. Company will not refund shipping costs. Company will not return my phone calls after leaving several voicemail messages. Package arrived on 11/05/2007 at 1:40 PM and I refused the package as I will not pay extra for three day shipping and my package delivered regular shipping. I also filed a complaint with the BBB and notified my bank to contest the charge for my entire order.
Michael
Thornton, Colorado
U.S.A.
This report was posted on Ripoff Report on 11/05/2007 04:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/headblade-inc/culver-city-california-90232/headblade-inc-paid-extra-for-three-day-ups-company-waited-48-hrs-to-ship-delivery-took-283098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Completly unreasonable customer issued full refund - BBB erased complaint from record
AUTHOR: Headblademac - (U.S.A.)
SUBMITTED: Wednesday, March 12, 2008
We received many harrassing messages from Michael including the screaming of extreme language and threats. He typically would call after hours and go and on with many four letter words I would be embarassed to repeat.
We issued him a complete refund on November 5th, the day which his package delivered.
After this issue was discussed with the BBB they agreed that he was completely unreasonable and his complaint was removed from record.
There was no further action taken by his bank as the money had already been returned to his account by HeadBlade.
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