Complaint Review: Healing moringa tree - Internet
- Healing moringa tree Internet USA
- Phone: 909-713-4858
- Web: www.healingmoringatree.com
- Category: Alternative Health
Healing moringa tree atrocious customer service. months delayed shipping. promised refund never followed through Apple Valley, San Bernardino Sacramento California
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Ordered three live Turmeric plants Febuarry 12, 2016 for shipment April 1st, 2016. At cost of 15$ per plants and $15.95 shipping. Total $60.95
April 1st comes and no shipping confirmation. I checked the website which had an updated shipping time of May 1st. When May 1st comes and I received no shipping confirmation, I checked their website and again an updated shipping time of May/June
June 22, 2016 comes and still nothing so I emailed saying I still hadnt recieved any plants. No response from Healing Moringa tree
July 3rd, 2016 10:33 am still no plants, shipping confirmation or response email. I emailed again with the subject Rippoff Report saying I wanted a refund because at that point, my grow season would have been half over and the plants would not propperly develop in time.
Healing Morings tree responded July 3rd, 2016 10:48 am saying it wasnt a ripoff and that I could always get a refund. That the plants not growing was out of their control which is ridiculous seeing that their business is growing plants.
July 5, 2016 6:03 pm emailed back saying I've been trying to get a refund but no one would answer my emails. No response from Healing moringa tree
July 7 2016 4:35 pm I emailed them again with the original order confirmation number they issued me in Febuary, saying again I wanted a refund in check, money order, Paypal credit or to my new bank account because the bank account I used to pay for the products was no longer open.
July 7, 2016 4:47 pm Healing Moringa tree emailed back saying a refund would be issued shortly
July 28, 2016 6:55 pm still no plants or refund. I emailed them again saying how unprofessional they were and if they didnt issue a refund that I would report them to every ripoff report and scam alert I could find as well as leave bad reviews on their website until they honored their refund.
August 19, 2016 4:21 pm package sent from Apple Valley CA
August 19, 2016 4:42 pm Healing moringa tree emails shipping confirmation
August 21, 2016 9:55 am I emailed back saying I had no use for the plants as we already discussed my grow season is practically over by this point and they could have their plants back and that I just wanted the refund that we had discused almost 2 months prior. No response from Healing Moringa tree
August 22.2015 4:57 pm package arrives with 2 substandard plants and one completely broken plant.
August 26, 2016 1:03 pm I emailed again saying I wanted a refund and that I would continue to report them until they refunded me.
This report was posted on Ripoff Report on 08/26/2016 01:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/healing-moringa-tree/internet/healing-moringa-tree-atrocious-customer-service-months-delayed-shipping-promised-refund-1324812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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