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Report: #677667

Complaint Review: Forever Young Laser Medical Spa - Internet Oregon

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  • Reported By: Brandi — Hillsboro Oregon United States of America
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  • Forever Young Laser Medical Spa 1995 NW 185th Ave. Internet, Oregon United States of America

Forever Young Laser Medical Spa Deceptive sales practices; false promises and burned by lasers. Internet, Oregon

*Consumer Comment: Rebuttal

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Back in March 2010, I was sold a package by the Forever Young sales associate for a price of about $5,000. I went to Forever Young to see if they could help with the dark circles around my eyes. The sales associate sold me a package consisting of chemical peels, microdermabrasion, accent, and SR treatments.

Inmy SR treatments, I spoke to the laser specialist about the procedure, whatIexpected,and what I would expect after. She disclosed to me that the SR treatments on my face WOULD NOT do anything for the dark circles around my eyes - since they can not laser skin tissue that is not over bone.

During the three SR treatments, 4 accent treatments, and one of the chemical peels, I have been BURNED!! I was burned twice during the accent procedure- second degree burns- bad enough where I had large blisters. As I was TIRED of being burned with their lasers and the radio wave machine (used for the accent treatments), I opted that I would only use the chemical peels and micros from my package- and write off the loss of the package as a 'learning' experience. The last chemical peel I had was just about a week ago, which was followed with 30 minutes under their 'panel' (through instruction of the sales associate), and it burned my face - which was bloody-red for over4 days! My face hurt, and I was physicallymortified!

I chose this company as their prices appeared to be for the common person- with discounts and their payment plan options. I WAS MISTAKEN! I have scars due to their specialists burning me, have spent several days hidden away at home with a burnt face, and I have wasted my money for false hope. Through all this, I STILL HAVE the dark circles around my eyes, and I'm $5,000 lighter in the wallet!

This only comments on the permanent physical aspects of their incompetence. At Forever Young, your phone calls will never be answered in under 5 minutes, they continuesly call to reschedule your appointment since the 'machines are broken' (when I was in their office for the last time, they told me that the different locations 'share' the machines- so when the machines are 'broken' they are actually at a different location), or their deceptive sales techniques.

One other thing- you can cancel your contractwithin 3 days after you sign up; HOWEVER, whichI find ironic,they can't scheduleyour first appointmentuntil 2 weeks out-- way after the allottedtime to cancel.

This report was posted on Ripoff Report on 01/02/2011 12:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/forever-young-laser-medical-spa/internet-oregon-97124/forever-young-laser-medical-spa-deceptive-sales-practices-false-promises-and-burned-by-l-677667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Consumer Comment

Rebuttal

AUTHOR: Sandye - (United States of America)

POSTED: Thursday, June 02, 2011

Regarding services "burning", think about it: it is a laser!  To burn off imperfections is the point!!  I have had wonderful experiences with my technicians and results!  Not to mention, anything that I have not liked, has always been traded for services that I do wish to have or try. 

The prices are very reasonable and with the financing for everyone, you can not beat this!  I am happy with Forever Young Oregon!!!

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