Complaint Review: Healthypets.com AKA Entirelypets.com - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Healthypets.com AKA Entirelypets.com Internet U.S.A.
- Phone: 800-889-9475
- Web:
- Category: Animal Services
Healthypets.com AKA Entirelypets.com ripoff business from hell Online Internet
*Author of original report: Update- HealthyPets.com AKA Entirelypets.com
*Author of original report: HealthyPets.com AKA Entirelypets.com -> BBB Reliability Report
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
The same exact thing happened to me that happened to Pat in Burleson, Texas.
Placed an order, It never arrived, they charged my credit card then sent e-mail saying it was back ordered .
I called this company before I placed my order and I was told it was in stock!
I called and cancelled my order, The oriental(her accent)sounding woman told me it would be 24 hours and it would be completed.
That was on May-12-2003 it is now May-20th and still no refund!
I have been calling the past 3 days and the phone numbers listed are constantly busy.
I called the operator, she tested the phone numbers and told me the phones appear to be "off the hook, no conversation on the line" Same with fax line.
I called my credit card company and they still have not gotten the reversal of charges from them.
This company is listed on YAHOO!Shopping.
Complained to Yahoo about this and Yahoo shopping team is just as bad as this company!
Buyers Beware!
Nancy
Port Saint Lucie, Florida
U.S.A.
This report was posted on Ripoff Report on 05/20/2003 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/healthypetscom-aka-entirelypetscom/internet/healthypetscom-aka-entirelypetscom-ripoff-business-from-hell-online-internet-57646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
Update- HealthyPets.com AKA Entirelypets.com
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Saturday, May 31, 2003
After calling and cancelling my order by phone(after calling day after day I FINALLY get through) 2 days later they send an e-mail stating "The order is back ordered,Will be there in a week" (Duh!I just cancelled the order over the phone)
So I send an e-mail to sales dept. AND customer service stating that the order IS CANCELLED,It was cancelled over the phone,I DID NOT WANT IT.(Since I can't get them on the phone again, all lines are busy All Day Long!Again!)
What do they do? They still go ahead and send the order.
"Nice case of Consumer Entrapment" force an order after it had been cancelled.
I Have forwarded all of the above to the BBB to add to the already opened case on this company.
Say what you like about the BBB, they have settled many cases for me.Satifactory results for both me and the other party involved.If it is going to save someone from being Ripped Off, then it is worth it.
As for trying to return "the cancelled order" Not going to bother,If they can't deliver a product as promised let alone an already cancelled order...How the hell can they process a REFUND?
Buyers beware, the time and aggravation with this company is not worth it!
#1 Author of original report
HealthyPets.com AKA Entirelypets.com -> BBB Reliability Report
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Tuesday, May 20, 2003
The Better Business Bureau of Silicon Valley
2100 Forest Avenue, Suite 110
San Jose, California 95128-1422
BBB Reliability Report
HealthyPets.com
2053 Sandalwood Ct
Palo Alto, CA 94303
General Information
Phone Number: (510) 537-4643
Type-of-Business Classification: Pet Services
Customer Experience
Based on BBB files, this company has an unsatisfactory record with the Bureau. This company has failed to respond to one complaint brought to its attention.
The following data concerns complaints processed by the BBB since the firm's file was opened or over the last 36 months, whichever is less. HealthyPets.com has had 1 complaint which was closed as No Response. Of these complaints: 1 were concerning Service Issues.
Related Reports
01:41 PM
08:18 PM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
